NATAFIA STERLING
Brooklyn
Summary
Over ten years of providing professional service and support to every patient and faculty member. Diligent about scheduling appointments. Positive nature with excellent people skills. Attentive team member providing administrative support to staff members, arranging appointments and follow up testing. Organized professionally with expertise in telephone communication and cold-calling potential patients and pre authorization retrieval .Insurance verification. Maintaining an upbeat attitude while greeting and interacting with all visitors, answering calls, filing and scanning .Organized and accurate when entering data and maintaining filing systems. Ensuring patient quality of care and excellent patient satisfaction. Familiar in several applications. Epic, Epic One, Passport Next Bar, Cerner, On-Track, Excel, Microsoft Office Suite, PowerPoint, Sorian, Estimator, OneSource.
Overview
9
9
years of professional experience
Work History
Data Specialist 1 (Revenue Cycle)
Mount Sinai Beth Israel
04.2020 - Current
- Designs and writes custom applications needed to ensure the database meets requirements for the entry, management and reporting of data
- Assists in the development of data management plans and guidelines that will deliver accurate, timelines consistent with quality data. Assures the quality control compliance process
- Identifies and implements solutions to data management issues and concerns that arise during the conduct of research studies
- Assists staff with technical issues related to electronic and remote record keeping systems; trains staff to help improve quality of data collected
- Assists medical students, interns, residents and/or program faculty with queries and generating statistical analyses
- Maintains knowledge of the current regulations and technologies related to data management
- May write and prepare manuscripts and other materials for internal and external audiences
- Performs other related duties
- Maintains CDM (Charge Description Master) and/or other pertinent regulations and policies, ensuring all data elements are accurate and comply with all payor and regulatory requirements.
- Reviews and interprets various regulatory billing and coding updates, to remain compliant and accurate to minimize denials billings.
- Resolves issues that arise from information submitted and revenue cycle issues.
- Provides validation reviews, audits, documentation and training for the area of knowledge, sharing information with Finance, Medical Records and other revenue producing areas or departments.
- Provides training and mentorship to specific revenue producing departments.
- Other duties as required.
- Experience with EPIC, EAGLE, CERNER
Pre-Certification Counselor
Mount Sinai Medical Center
06.2019 - 04.2020
- Evaluated accounts for payment compliance and contacted customers.
- Completed quality assurance reviews of practices and billing histories.
- Maintained strict patient privacy and confidential patient information, adhere to all HIPAA guidelines and statutes for data security.
- Ensured that appropriate coding is managed to maximize efficiency.
- Updated Sorian with authorizations for outpatient procedures and inpatient conversions.
- Updated financial class for claim submission/Removal of V-Holds for billing to be processed
Patient Encounter Associate
Mount Sinai Ruttenberg Treatment Cancer Center
09.2016 - 06.2019
- Delivered exemplary customer service and support by remaining poised in most stressful situations.
- Updated group medical records and technical library to support smooth office operations.
- Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
- Interviewed patients to collect medical information and insurance details.
- Processed patient payments and scanned identification and insurance cards.
- Observed strict HIPAA guidelines at all times according to facility policy.
- Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
- Informed patients of financial responsibilities prior to rendering services.
- Scheduled and confirmed patient appointments for diagnostic, surgical testing as required.
- Patient check in and out for Infusion and Transfusions.
Education
B.S - Information Technology
Monroe College
New York, NYHigh School Diploma - undefined
Bishop Loughlin Memorial High School
Brooklyn, New YorkSkills
- Microsoft office proficiency
- Spreadsheet management
- Compiling data
- Data governance
Timeline
Data Specialist 1 (Revenue Cycle)
Mount Sinai Beth Israel
04.2020 - Current
Pre-Certification Counselor
Mount Sinai Medical Center
06.2019 - 04.2020
Patient Encounter Associate
Mount Sinai Ruttenberg Treatment Cancer Center
09.2016 - 06.2019
High School Diploma - undefined
Bishop Loughlin Memorial High School
B.S - Information Technology
Monroe College
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