Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised. Devoted to giving every customer a positive and memorable experience.
Assigned to assist with legal clinic.
- Assisted from 15 to 20 clients between 3:00 pm and 7:00 pm.
- Updated clients' files; made copies of documents for the attorney and our office.
- Prepared applications.
Trained 3 staff members on customer service and other office procedures, including maintaining files and sending correspondence.
Navigated stressful situations with ease to support office workflow. During COVID-19, I was left alone for 1 week and a half to run the office. Due to the director being sick. Also, other times, the director was out for a meeting or other errands.
On my first year of employment, I improved the environment of the office. The office had 13 spaces.
Also, the organization assisted an estimate of 5-12 clients a day.
Willard High School Student Council Member | 2016 & 2018
Awarded for being part of WHS Orchestra | 2018
Prom committee | 2018
WHS Leadership Member | 2018 - 2020
National Honor Society Member | 2018 - 2020