Summary
Overview
Work History
Education
Skills
Timeline
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Nataire Brown

Woodland Hills,CA

Summary

Dynamic sales professional with a proven track record at Managing and Maintaining Relationships , excelling in customer relationship management and lead generation. Adept at negotiating contracts and closing deals, consistently exceeding sales goals. Recognized for exceptional time management and the ability to nurture long-lasting client relationships, ensuring high levels of satisfaction and loyalty.

Overview

17
17
years of professional experience

Work History

Sales Consultant

Northridge Toyota
03.2023 - 02.2025
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.

HR Assistant

Transformco
04.2019 - 05.2023
  • Answered and redirected incoming phone calls for office.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Updated and maintained employee attendance records.
  • Participated in recruitment and selection process for new hires.
  • Developed and maintained HR policies and procedures.
  • Aided staff with employee performance review paperwork and documentation.

Project Manager

MKC Properties
05.2016 - 09.2019
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Coordinated material procurement and required services for projects within budget requirements.

Account Executive

Premier Automotive
03.2010 - 08.2016
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Coordinated and streamlined account processes to meet business objectives.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Developed customized solutions that led to exceeding sales goals regularly.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Trained new employees on customer service, money handling and organizing strategies.

Door-to-Door Sales Representative

Cox Communications
05.2008 - 04.2016
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
  • Boosted customer retention rates by providing exceptional service and building rapport with clients.
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
  • Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.

Education

Some College - Business Administration And Management

University of New Orleans
New Orleans, LA

Skills

  • Time management
  • Customer relationship management
  • CRM proficiency
  • Objection handling
  • Lead generation
  • B2B sales
  • Leads prospecting
  • Contract negotiation and closing tactics

Timeline

Sales Consultant

Northridge Toyota
03.2023 - 02.2025

HR Assistant

Transformco
04.2019 - 05.2023

Project Manager

MKC Properties
05.2016 - 09.2019

Account Executive

Premier Automotive
03.2010 - 08.2016

Door-to-Door Sales Representative

Cox Communications
05.2008 - 04.2016

Some College - Business Administration And Management

University of New Orleans
Nataire Brown