Nataisia Fields
Leadership/Management
Brooklyn,NY
Summary
I'm a high-calibre, professional who can effectively manage People and Processes. The goal is to secure a leadership role within a reputable company. Where expanding learnings, knowledge, and skills while doing so! Looking to gain responsible career opportunity to fully utilize the diverse leadership skillsets, while making a significant contribution to the success of the company by using the ability to conceptualize, plan, manage innovation and change and mediate conflicts. Pragmatic Assistant well-known for being a hands-on dynamo and having boundless energy to fulfill various tasks. Detailed, quick-paced and a true team player. Pursuing a new role where hard work and dedication will be highly valued.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Project Manager
New York City Housing Authority, NYCHA
02.2023 - Current
- Independently oversee a portfolio of job generation projects from beginning to end. Support the Assistant Director in the creation and implementation of special employment projects. Also, manage a portfolio of NYCHA contracting projects and other employer hiring initiatives as
- Communicate and follow up with developers and contractors to assess hiring plans. Maintain contract folders, collecting required paperwork and real-time data entry.
- Participate on NYCHA scoring committees to review resident outreach and hiring plans submitted by Partner with sister city agencies, developers and non-profits on economic development projects that.
- Coordinate training opportunities through NYCHA real estate development efforts with REES units and external partners. Attend pre-start and progress meetings with various NYCHA administering departments, maintaining.
- Initiate and maintain relationships with various labor unions and apprentice programs to facilitate.
- Represent REES and communicate job generation efforts to key internal and external stakeholders,
- Negotiated and managed third-party contracts related to project deliverables.
- Analyzed project performance data to identify areas of improvement.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
Manager of Service, Placement Coordination
NADAP Career Compass
11.2018 - 02.2023
- Designs, updates and trains staff on program standards and procedures related to intake and assessment, vocational case management, creation of service plan, job preparation and employment services, and referral to next career pathways programming.
- Develops and maintains collaborative working relationships between referral source, Career Pathways vendors including Career Advance programs, Career Education Services or HRA Service Engagement to provided smooth transition from referral source through all program activities.
- Assisted Program Director in developing services tailored to meet the unique needs of CareerCompass clients.
- Works collaboratively with staff to identify, design, and implement new initiatives.
- Identifies trends and develop and implement new operational systems to improve CareerCompass operations and reporting functions.
- Reviews all final products to ensure it meets program requirements and continue to redefine to ensure efficiency and accuracy.
- Performs quality assurance reviews on all data collection to ensure maximization of operational efficiency.
- Assists in the preparation and distribution of statistical and information reports to NADAP senior management and HRA.
- Assists program administration to determine policies and define scope of services to be rendered within program.
- Establishes and maintains relationships with HRA and other community-based organizations.
- Participates in hiring and training of staff, special project consultants and interns.
- Develops systems and initiatives for specialized projects.
- Performs other duties as assigned.
Social Service Supervisor
Samaritan Village
07.2016 - 11.2018
- 49th Street DHS-Men's Homeless shelter: Used CARES system daily, HRA referrals, collaborated with DHS on Case Conferences, Shelter Intake / Assessments, Supervise Case Managers, One on One weekly Supervision, Service Planning, Assisted with Section 8 housing subsidy.
- Conducted Monthly Case Manager meetings, Prepare reports, forms, contracts, and specialized documents.
- Trained others in work procedures and special projects, Discharge Planning Procedures.
- Planned, guided, supervised, and coordinated all aspects of the Housing Program's case management services.
- Ensured that the case management procedures, policies, files, practices, and all other components are following all contractual, organizational, and legal requirements and with national standards and best practices.
- Maintained strictest confidentiality on participants' identities, backgrounds, circumstances, program performance, mental and physical health diagnoses, and medications always except with parties with whom we have a signed and current release of information.
- Conducted case record audits weekly.
- Established and tracked progress on participants' individualized objectives and goals.
- Provided additional support and connections to resources and services as needed to ensure participants have every opportunity to successfully achieve their personal goals and objectives.
- Provided direct case management to participants as needed; supervise all case management activities carried out by employees, volunteers, and interns to ensure participants receive excellent service.
- Maintained accurate participant, activity, service, and records in CARES database process and analyze participant demographic and activity reports.
- Provided timely, accurate, and unbiased communication about participant- and program-related successes and concerns to the Director of Programs
- Responded to program-related crises quickly, fairly, thoroughly, and appropriately.
- Other duties as assigned by the Director of Programs and/or Executive Director.
Case Manager
SCO Family of Services, DHS, El Camino Inn
09.2009 - 07.2016
- Used CARES system daily, HRA referrals, Collaborates with DHS on Case Conferences
- Completed Shelter Intake / Assessments managed a caseload of 21 clients and ILP Service Planning
- Assisted with Section 8 housing subsidy, provided residents, landlords with information during lease signing, and conducted housing fairs monthly
- Prepared reports, contracts, and implemented specialized documents
- Train others in work procedures and special projects and discharge planning.
Child Home Program
SCO Family of Services
09.2008 - 09.2009
- Parent –Child Educator and Baby & Me Facilitator.
- Collaborated with community agencies, assisted director with year-end data collection for proposal.
- Provided general clerical duties, assisted supervisor in file review and PCHP-Database input.
- Assisted supervisor in a series of data collection, conduct prescribed home visits to families.
- Maintained a caseload of approximately 11 families.
- Assessment planning for assigned families.
- Oliver PCHP curriculum to empower families.
- Enhanced positive verbal interactions between parent and child via educational activities.
- Demonstrate positive parenting skill to increase pro-social behaviors between parent and child.
- Actively participate in all outreach and recruitment efforts
- Attend trainings by certified PCHP staff/ attend weekly staff meetings.
- Case notes (Session Recordings) for each visit.
Education
Master - Public Administration
Strayer University
Washington, DC03.2024
Bachelor of Science - Human Services
Touro College
New York, NY01.2016
Associate of Human Services - Human Services
Touro College
New York, NY06.2006
Skills
- Meeting Facilitation
- Program Training/Development
- Program Evaluation and Analysis/Forecasting
- Contract Management
- Project Management
- Strategic Planning
- Workflow planning
Certification
- Member of The Honor Society for Collegiate Leadership & Achievement , SCLA - 2024
Timeline
Project Manager
New York City Housing Authority, NYCHA
02.2023 - Current
Manager of Service, Placement Coordination
NADAP Career Compass
11.2018 - 02.2023
Social Service Supervisor
Samaritan Village
07.2016 - 11.2018
Case Manager
SCO Family of Services, DHS, El Camino Inn
09.2009 - 07.2016
Child Home Program
SCO Family of Services
09.2008 - 09.2009
Master - Public Administration
Strayer University
Bachelor of Science - Human Services
Touro College
Associate of Human Services - Human Services
Touro College
- Member of The Honor Society for Collegiate Leadership & Achievement , SCLA - 2024
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