Natajah Brown
Las Vegas,NV
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Barista
The Westin Hotel
12.2021 - Current
- Memorize over 50 menu items to create customized beverages for more than 200 guests a day
- Build rapport with new and returning customers to promote the company's mission and values
- Perform inventory checks of stocks and supplies at directed intervals
- Collaborate with 3-6 employees each shift to strategize and exceed company performance metrics
- Accurately manage cash flow operations
- Operationalized the order fulfillment process to create efficiency and reduce customer wait times
- Monitor food and refrigerator temperatures to maintain food safety and handling compliance
Cook/Cashier
Raising Cane's
01.2019 - 12.2021
- Provided constructive feedback to cashiers on their performance during training sessions, encouraging development and improvement.
- Maintained up-to-date records of all trainings completed by each cashier, including attendance logs and test results.
- Demonstrated ability to work quickly and accurately in high-pressure environments.
- Prepared large quantities of food items according to recipes or specific customer orders.
- Monitored food items, maintaining minimum guidelines for temperature, taste, and quality.
- Stored and rotated food products properly, maintaining freshness.
- Adhered to safety protocols at all times while preparing meals for customers.
Front End Courtesy Clerk
Smith's
01.2016 - 05.2018
- Assisted customers with bagging groceries, loading them into their vehicles, and providing other services as needed.
- Kept store front end clean and organized.
- Collected carts from the parking lot and store entrances.
- Demonstrated strong customer service skills by helping customers locate items in store.
- Answered customer questions and directed patrons to appropriate store locations according to needs.
- Reduced customer wait times by utilizing swift bagging techniques.
- Gathered returned and unwanted items from patrons and customer service stations for reshelving.
- Arranged items on shelves and returned products to correct aisle locations.
- Loaded customer vehicles with groceries and carried out large items.
- Trained newly hired clerks regarding store policies and customer service practices.
Education
ASSOCIATES IN HEALTH SCIENCE CANDIDATE -
College of Southern Nevada
12-2027
Skills
- Effective communication
- Decision-making
- Multitasking and organization
- Passion for growth and efficiency
- Time management
- Adaptive and creative
- Conflict mediation
- Problem-solving
Certification
EKG certification
Timeline
Barista
The Westin Hotel
12.2021 - Current
Cook/Cashier
Raising Cane's
01.2019 - 12.2021
Front End Courtesy Clerk
Smith's
01.2016 - 05.2018
ASSOCIATES IN HEALTH SCIENCE CANDIDATE -
College of Southern Nevada