Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
CustomerServiceRepresentative

Natajah Lewis

Chesterfield,VA

Summary

I take this positive attitude into any establishment I work in.Reliable customer service offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. I Trained in busy work areas and flexible with changing business needs. I am Organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I would be more than happy to provide my services.

Overview

7
7
years of professional experience

Work History

Teacher's Aide

Sowing Seed Academy And Mentoring Center
08.2018 - 10.2019
  • Assisted teachers with supervision and care of group of 16 children.
  • Maintained safety and security by overseeing students in recess environments.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student physical, mental, and social development using classroom games and activities.

Mail Handler

USPS, Post Office USPS
09.2020 - 01.2021
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.

Call Center Representative

GEICO
10.2021 - 12.2022
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Produce Clerk

Kroger Stores
01.2017 - 12.2017
  • I was basically stocking the vegetables, fruits, and anything else that’s in produce
  • Making sure that my work area was always neat and clean.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.

Toll Collector

VDOT
11.2022 - Current


  • Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
  • Classified all vehicles passing through toll lanes in accordance with procedural requirements.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.

Education

Some High School
Chesterfield, VA
06.2018

Skills

  • Active Listening
  • Social Perceptiveness
  • Systems Analysis
  • Records Management
  • Toll Equipment Operation
  • Time Management
  • Excellent Communication Skills
  • Customer Satisfaction
  • Microsoft Excel

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Toll Collector

VDOT
11.2022 - Current

Call Center Representative

GEICO
10.2021 - 12.2022

Mail Handler

USPS, Post Office USPS
09.2020 - 01.2021

Teacher's Aide

Sowing Seed Academy And Mentoring Center
08.2018 - 10.2019

Produce Clerk

Kroger Stores
01.2017 - 12.2017

Some High School

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Natajah Lewis