

PROFESSIONAL SUMMARY
Strategic higher education professional with 11 years of progressive experience in registrar operations, compliance, enrollment management, and institutional reporting. Proven expertise in student information systems (Ellucian Banner, Degree Works), federal/state reporting (NSLDS, National Student Clearinghouse), and academic records integrity. Operates at an Associate Registrar level, leading reporting, compliance, and data governance functions that support institutional effectiveness and student success. Recognized for analytical strength, policy interpretation, and ability to drive process improvements across complex systems.
• Registrar Operations & Leadership
• Compliance & Regulatory Reporting (NSLDS, Clearinghouse)
• Student Information Systems (Banner, Degree Works)
• Data Analysis, Auditing & Integrity
• Academic Records & FERPA Compliance
• Enrollment Management & Student Lifecycle
• Process Improvement & Systems Optimization
• Cross-Functional Leadership & Training
• Lead institutional reporting and compliance processes for enrollment, degree completion, and student records, ensuring alignment with federal, state, and accreditation standards.
• Serve as functional lead for National Student Clearinghouse and NSLDS reporting, auditing submissions and resolving discrepancies to maintain data integrity and institutional compliance.
• Operate as subject matter expert within the Registrar’s Office, interpreting policies, regulations, and academic standards to guide decision-making and ensure compliance.
• Conduct comprehensive audits of academic records and registration data, identifying discrepancies and implementing corrective actions to strengthen data accuracy.
• Partner with Registrar and system office to manage curriculum updates and degree audit accuracy within Banner and Degree Works.
• Analyze institutional data and produce reports for leadership, supporting strategic planning and regulatory reporting requirements.
• Coordinate academic standing processes including suspension appeals and academic renewals, ensuring consistency and policy adherence.
• Evaluate and improve Banner processes and reporting functionality, supporting system upgrades and operational efficiency.
• Collaborate across departments (Admissions, Financial Aid, Academic Affairs) to ensure seamless student lifecycle operations.
• Redesigned a registration audit workflow to address recurring prerequisite and test score errors, reducing duplicate processing and improving coordination between Registrar and academic departments.
• Led campus-level enrollment operations including admissions, testing, onboarding, and student services coordination.
• Processed and evaluated 500+ student applications annually while advising students through enrollment and registration processes.
• Analyzed enrollment and operational data to inform campus leadership decision-making and improve student outcomes.
• Managed testing programs, including scheduling, administration, compliance, and reporting.
• Served as liaison between students, faculty, and departments, resolving issues and ensuring efficient service delivery.
• Supervised and trained student workers, improving workflow efficiency and service quality.
• Led billing and collections operations across multiple accounts, ensuring compliance and accuracy in high-volume financial processes.
• Audited and processed 2,000+ invoices monthly, maintaining data accuracy and resolving discrepancies.
• Trained and supported team members, improving operational performance and consistency.
South Louisiana Community College High Achieving Staff Award
December 15, 2016
South Louisiana Community College Employee Engagement Standards of Practice Kudos
May 24, 2023
South Louisiana Community College Standards of Practice of Accountability CHEERS Honoree
May 5, 2024
South Louisiana Community College Everyday Excellence Behind the Scenes Award Nominee
August 16, 2024
COMMUNITY LEADERSHIP & SERVICE
Chapter President – Drexel Society, Inc. (Breaux Bridge Chapter)
October 2021 – Present
St. Francis of Assisi Catholic Church – Breaux Bridge, LA
Pastoral Council Secretary| 2018 – Present
Fundraising & Festival Committee Secretary | 2018 – Present
5+ years hybrid work experience with consistent remote operations
1+ year fully remote experience managing student services during COVID
Experienced in virtual communication, remote collaboration, and independent workflow management.