Motivated Academic Advisor with extensive knowledge of the education system. Exceptional communication with advanced problem-solving skills. Dependable, organized, and calm under pressure. Monitor case load of students and intervene with at-risk individuals.
Overview
14
14
years of professional experience
Work History
Academic Advisor III
Southern New Hampshire University
Manchester, NH
09.2013 - Current
Participate in student success discussions to ensure students are meeting program requirements to reach graduation
Communicate with Nursing Faculty, Dean/Director to aid in improving the success of students who are struggling to best support them
Assist students with navigating their Resource Forums to review requirements and place themselves into the Sonia tracking system
Communicate and meet with Clinical Experiences to ensure students are submitting clinical placement requirements in a timely manner
Assist Clinical Experiences in communicating with students regarding where they are in the clinical placement prep process by utilizing organization skills to keep track of this information
Provide excellent customer service through use of Brand Behaviors and strong communication skills.
Coordinated registration procedures at the beginning of each semester, ensuring that all paperwork was completed accurately.
Created individualized academic plans for each student to help them reach their educational goals.
Attended conferences, seminars and professional development sessions related to higher education advising practices.
Facilitated meetings between faculty advisors and students to discuss academic planning and progress.
Provided academic advisement to students on degree requirements, course selection and university policies.
Administrative Assistant
InterCoast Career Institute
Salem, NH
08.2011 - 09.2013
Required to track all students applying to program with the use of Excel spreadsheets
Worked closely with the Director of Admissions by handing out leads, giving evaluations, enrolling students into our system, and making student files.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Developed and maintained filing systems for confidential documents and records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Administrative Assistant
Seacoast Career Schools
Manchester, NH
03.2010 - 06.2011
Worked with Financial Aid taking all student payments, doing deposits twice a week, giving new students Financial Aid overviews, and scheduling appointments
In charge of daily Interview, Enrollment, and Tracking Sheet reports and made sure all electronic and written reports matched systems reports.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Developed and maintained filing systems for confidential documents and records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Education
Graduate Certificate - Terrorism And Homeland Security
Southern New Hampshire University
Hooksett, NH
05-2016
Masters of Justice, Certificate in Terrorism and Homeland Security, MS -
Southern New Hampshire University
05-2016
Bachelor of Sociology, BA -
Keene State College
05.2009
Skills
Academic Monitoring
New Student Orientation
Strategic Decision-Making
Student mentorship
Academic Counseling
Administrative abilities
Curriculum Planning
Student Development
Advising expertise
Excellent oral and written communication
Enrollment Planning
Academic Support
Student Support
Relationship Development
Student Registration
Timeline
Academic Advisor III
Southern New Hampshire University
09.2013 - Current
Administrative Assistant
InterCoast Career Institute
08.2011 - 09.2013
Administrative Assistant
Seacoast Career Schools
03.2010 - 06.2011
Graduate Certificate - Terrorism And Homeland Security
Southern New Hampshire University
Masters of Justice, Certificate in Terrorism and Homeland Security, MS -