Summary
Overview
Work History
Education
Skills
Timeline
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Natalee Brown

Laramie,WY

Summary

Dynamic and highly reliable professional with extensive experience in customer service at the University of Wyoming. Proven ability to multitask effectively while maintaining cleanliness and hygiene. Recognized for fostering a welcoming environment and delivering responsible alcohol service, contributing to repeat business and positive guest experiences.

Overview

3
3
years of professional experience

Work History

Bartender

University of Wyoming
08.2025 - Current
  • Mix and serve beverages according to established recipes and customer preferences.
  • Maintain cleanliness and organization of the bar area, ensuring compliance with health standards.
  • Process customer orders efficiently using point-of-sale systems to enhance service speed.
  • Engage with customers to create a welcoming environment, fostering repeat business.
  • Handle cash transactions accurately while maintaining security protocols during shifts.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.

Food Service Worker

Chic-Fil-A
08.2024 - Current
  • Assisted in food preparation and assembly for customer orders.
  • Maintained cleanliness and organization of workstations to ensure operational efficiency.
  • Learned and adhered to food safety standards and sanitation protocols.
  • Supported team members in delivering prompt and courteous service to customers.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.

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Lead Summer Camp Counselor

NCSSM
06.2024 - 08.2024
  • Supervised daily camp activities, ensuring safety and engagement for all participants.
  • Developed and implemented creative programming tailored to diverse age groups and interests.
  • Monitored camper behavior, implementing disciplinary actions when necessary to maintain order.
  • Managed inventory of supplies needed for daily operations while staying within designated budget constraints.
  • Contributed to a successful summer by consistently meeting or exceeding performance expectations in all areas of responsibility.
  • Developed strong interpersonal skills through active listening and empathetic responses to campers'' needs and emotions.
  • Worked closely with camp director to address concerns, make recommendations for improvements, and provide updates on camper experiences.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Coordinated logistics for field trips, managing transportation and schedules efficiently.

Desk Receptionist

Western Wyoming Community College
01.2023 - 05.2024
  • Managed front desk operations, ensuring seamless guest check-in and check-out processes.
  • Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
  • Maintained accurate visitor logs and records, supporting compliance with security protocols.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected room deposits, fees, and payments.

Education

Associate of Arts -

Western Wyoming Community College
Rock Springs, WY
12-2025

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance

Timeline

Bartender

University of Wyoming
08.2025 - Current

Food Service Worker

Chic-Fil-A
08.2024 - Current

Lead Summer Camp Counselor

NCSSM
06.2024 - 08.2024

Desk Receptionist

Western Wyoming Community College
01.2023 - 05.2024

Associate of Arts -

Western Wyoming Community College