Natalee Chea
Spanish Fork,UT
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Friendly and upbeat Spa Attendant with firm understanding of guest safety, operational standards and legal requirements for spa operations. Organized and hardworking with excellent conflict management and communication skills. Good cleaning abilities, excellent physical fitness and strong work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nurse Assistant
Bennion Veterans Home
Payson
03.2021 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Medical Assistant
Spa Trouve
Orem, UT
02.2021 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Stocked treatment rooms with proper supplies.
- Performed consultations with nurses for patients before scheduling treatments.
- Welcomed clients arriving for appointments.
- Informed guests of appropriate products available to increase retail sales.
- Educated guests on current promotions, events and services within store or salon.
- Managed front desk by answering phones, scheduling appointments and greeting guests.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
- Greeted guests and escorted to correct treatment rooms.
Education
Associate of Science - Nursing
Ameritech College of Healthcare
Draper, UT01.2024
High School Diploma -
Maple Mountain High School
Spanish Fork, UT05.2019
Skills
- Patient Relations
- Patient-Focused Care
- Adaptable
- Compassionate
- Trustworthy Companion
- Sanitation Maintenance
- Supply Inventory Management
- Guest Relations
- Sales Promotions
- Client Satisfaction
- Creative Thinking
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nurse Assistant
Bennion Veterans Home
03.2021 - Current
Medical Assistant
Spa Trouve
02.2021 - 09.2023
Associate of Science - Nursing
Ameritech College of Healthcare
High School Diploma -
Maple Mountain High School