Natalee Jordan
High Point,NC
Summary
Hardworking and passionate job seeker with strong customer service and leadership skills eager to secure an internship in Business Administration/Management. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Crew Member
AMC Theatres
09.2021 - Current
- Work effectively with supervisors and co-workers.
- Exhibit excellent customer service skills.
- Complete transactions by greeting each guest, identifying the guest's request, operating cash registers, making change accurately and completing loyalty transactions.
- Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, concession areas, and box office areas.
- Perform daily stocking and maintenance duties.
- Enforce the movie rating system courteously and effectively.
Crew Leader
AMC Theatres
09.2021 - Current
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Assist with assigning crew member's breaks and jobs duties.
- Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, concession area, and box office areas
- Ensuring the security of all cash, receipts and tickets
- Ability to work and meet deadlines with minimal supervision
- Ability to effectively multitask by greeting guest, tearing and scanning tickets, checking IDs, directing guest and answering guest questions
Supervisor
AMC Theatres
09.2021 - Current
- Applied strong leadership and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by communicating and working with staff to meet established targets.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Boosted team performance by conducting customer service training.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Bachelor of Science - Business Administration And Management
North Carolina A & T State University
Greensboro, NC05.2026
Skills
- Microsoft Office Specialist - Word 2016
- Microsoft Office Specialist - Powerpoint 2016
- Microsoft Office Specialist - Excel 2016
Timeline
Crew Member
AMC Theatres
09.2021 - Current
Crew Leader
AMC Theatres
09.2021 - Current
Supervisor
AMC Theatres
09.2021 - Current
Bachelor of Science - Business Administration And Management
North Carolina A & T State University
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