NATALEE LAW
El Dorado,AR
Summary
Hardworking and motivated worker. Solid history of balancing team performance, customer service and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
2
2
years of professional experience
Work History
Daycare Worker
Westside Christian Daycare
El Dorado, AR
06.2024 - Current
- Organized and maintained a safe, clean, and developmentally appropriate environment for children.
- Created lesson plans that incorporated activities to stimulate physical, social, emotional, cognitive growth of the children.
- Provided snacks and meals in accordance with dietary guidelines.
- Monitored children's play activities to ensure safety.
- Assisted in potty training and diapering children as needed.
- Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
- Encouraged positive behavior by providing praise and reinforcement of desired behaviors.
- Ensured proper supervision of all activities including outdoor playtime.
- Communicated regularly with parents regarding their child's progress or concerns.
- Engaged children in creative play activities such as art projects, music time, story time.
- Maintained accurate daily records of attendance and activities completed by each child.
- Established good relationships with families through open communication about their child's progress.
- Enforced all health and safety standards set forth by state regulations for daycare facilities.
Manager
Excalibur Family Entertainment Center
El Dorado, AR
03.2023 - 06.2024
- Developed and implemented strategies to increase customer satisfaction
- Coached, mentored and trained team members in order to improve their job performance
- Resolved conflicts between employees by providing guidance on company policies and procedures
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency
- Organized special events such as conferences or training sessions for employees
- Monitored staff performance and addressed issues
- Enforced customer service standards and resolved customer problems to uphold quality service
- Trained employees on additional job positions to maintain coverage of roles
- Exercised good judgment and decision-making in escalating concerns and resolving issues
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Assigned tasks to associates to fit skill levels and maximize team performance
- Entered time and attendance logs in preparation for payroll
Education
High School Diploma -
Parkers Chapel High School
El Dorado, AR05.2024
Skills
- Financial Management
- Performance Management
- Policy Implementation
- Cash counting
- Refund Processing
- Strategic Planning
- Cash Register Operation
- Cash Handling
- Client Service
- Customer Service
- Reliable
Timeline
Daycare Worker
Westside Christian Daycare
06.2024 - Current
Manager
Excalibur Family Entertainment Center
03.2023 - 06.2024
High School Diploma -
Parkers Chapel High School