Dedicated host/server with experience in dining flow and improving guest satisfaction. Proven ability to train staff and collaborate effectively with kitchen teams, ensuring timely service and adherence to quality standards.
Work History
Server
2 Years 5 Months
Chili's Restaurant | 03.2024 - Current
Provided exceptional customer service, ensuring satisfaction and repeat business.
Managed accurate order processing and timely delivery of food and beverages.
Trained new staff on menu knowledge and restaurant procedures.
Worked with kitchen staff to optimize meal preparation efficiency.
Host/Server
1 Year 3 Months
Red Lobster | 12.2022 - 03.2024
Delivered exceptional customer service by promptly greeting and seating guests.
Efficiently managed table assignments to optimize dining flow and enhance guest satisfaction.
Assisted in menu knowledge, providing accurate recommendations to guests based on preferences.
Worked with kitchen staff to ensure timely food delivery and adherence to quality standards.
Host
4 Months
Red Lobster | 08.2022 - 12.2022
Greeted and seated guests accordingly to ensure positive dining experiences.
Managed waitlists effectively using reservation system to optimize seating efficiency.
Provided menu information to guests, helping their dining choices and satisfaction.
Worked with team members to maintain cleanliness and organization in waiting areas.