Natalee Massarotti
Rosemead,CA
Summary
Dedicated professional with a passion for customer service, seeking an administrative position to provide excellent support to clients and colleagues, while contributing to a positive and efficient work environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clerical Substitute
El Rancho High School District
11.2019 - Current
- Assist in filing, answering phones, and all other clerical duties as assigned.
Secretary
Fremont and Purdon, Inc.
10.2022 - 11.2023
- Managed all the office and clerical duties, answered phones, greeted customers, handled employee timecards, payroll and basic HR operations. Managed accounts payable and receivable with Quick books. Opened all mail correspondence, ensuring its distribution. Kept inventory on all office supplies and maintained customers car maintenance files both paper and electronically. Maintained an organized office space crucial for productivity and overall positive impression.
Office Assistant
Kevin Jewelers
01.2022 - 07.2022
- Assisted in the daily customer service, administrative and operational tasks. Greeted customers, managed appointments and assisted with sales transactions. Managed inventory and basic accounting tasks. Answered phones, managed the reception area, and maintained an organized office space.
Regulatory Assistant
University of Southern California, Clinical Investigations Support Office
01.2021 - 09.2021
- Provided regulatory affairs support for oncology clinical trials. Duties included, reviewing external safety reports, updating the investigator site files/regulatory binders (paper and electronic), creating electronic regulatory binders, updating of regulatory documents, such as 1572, Financial Disclosure Forms and Delegation of Authority logs. Duties also included providing support for external audits and close out visits.
Warehouse Coordinator
Legends Sportswear, LLC
03.2016 - 11.2019
- Prepared product for shipment by verifying location, direct movement to staging area, resolve problems. Verify product inventory reports by comparing with logs, adjusting entries. Document actions by completing forms, reports, logs and records, maintain databases. Monitored inventory by completing counts as required. Accomplished distribution and organization objectives by completing related results as needed.
Medical Records Clerk Contractor
LAC/San Antonio Medical Health Center
12.2014 - 08.2015
- Maintained charts in chronological order, assisted both therapists and psychiatrists with charts and filed documentation. Purged files/charts to be discarded; entered data using IBHIS software. Covered front desk, answered 10-line phone system; Appointment setting, sorted correspondence, filing, and other office duties.
Document Specialist I
One Legal, LLC
09.2007 - 08.2013
- Prepared and processed legal documentation, filed documentation processed copies, scanned documents and researched assignments with the court. Conducted research using knowledge of court procedures and legal filings. Served as document service runner, filing legal documents to local courthouses. Completed all assignments in an organized and timely manner.
Education
High School Diploma -
Mountain View High School
01.1991
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Rio Hondo College
01.1993
Skills
- Excellent verbal and written communication skills
- Ability to prioritize multiple tasks
- Well-developed experience in performing basic administrative tasks
- Strong organizational skills
- Team oriented
- Type up to 35wpm, 10 key
- MS Office, outlook
- 10 years of experience in the areas of administrative work and volunteer services with customer service focus
- Experience includes working in financial, legal and healthcare fields
Certification
- Good Clinical Practice Certificate
- Human Subjects Certificate
- HIPAA Certificate
Timeline
Secretary
Fremont and Purdon, Inc.
10.2022 - 11.2023
Office Assistant
Kevin Jewelers
01.2022 - 07.2022
Regulatory Assistant
University of Southern California, Clinical Investigations Support Office
01.2021 - 09.2021
Clerical Substitute
El Rancho High School District
11.2019 - Current
Warehouse Coordinator
Legends Sportswear, LLC
03.2016 - 11.2019
Medical Records Clerk Contractor
LAC/San Antonio Medical Health Center
12.2014 - 08.2015
Document Specialist I
One Legal, LLC
09.2007 - 08.2013
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Rio Hondo College
High School Diploma -
Mountain View High School
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