Natalee Moe
Omaha,NE
Summary
With a proven track record at NEI Global Relocation, I excel in corporate relocation coordination and client relations, enhancing service delivery and client satisfaction. Leveraging strong communication and problem-solving skills, I've successfully managed high-profile accounts, demonstrating creativity in resolving issues and improving operational efficiency. My leadership in vendor coordination and policy compliance has driven significant achievements in account management.
Overview
27
27
years of professional experience
Work History
Assistant Account Executive
NEI Global Relocation
Omaha, NE
07.2021 - Current
- Assist in managing one of the largest corporate client accounts, ensuring seamless execution of relocation services.
- Serve as a point of contact for transferees, providing support and guidance throughout the relocation process.
- Works to ensure cost-effectiveness and compliance with relocation policies, and provides policy counseling to transferees.
- Maintain detailed records to monitor relocation progress, and program effectiveness.
- Collaborate with real estate agents, appraisers, household goods movers, and other external services partners.
- Reviews various reports with attention to detail, such as Broker Market Analysis, ERC Appraisal reports, Listing Agreements, Disclosures, Purchase Agreements, and Leases.
- Resolve service-related issues efficiently to enhance client satisfaction and retention.
Assistant Studio Manager
Orangetheory Fitness NW Omaha
Omaha, NE
01.2018 - 07.2021
- Execute various clerical and administrative tasks, which comprise phone and email correspondence, maintain and order studio office supplies, and ensure retail inventory is stocked.
- Assist with the sales team schedule, the creation, and implementation of studio promotions, and community events.
- Contributes to the growth of studio membership by meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales, renewals, and maintaining premium customer service levels.
- Acts as Studio Manager when needed, and has the ability to make smart business and customer service decisions.
- Assist the Studio Manager with coaching and evaluating the sales team.
- Maintains the studio’s social media presence by posting relevant information to the studio's Facebook and Instagram pages.
Catering Manager
Hilton Omaha
Omaha, NE
01.2014 - 01.2015
- Oversaw the planning and execution of logistics and operations for private meetings, conferences, special events, and weddings.
- Managed event operations such as space selection, created the event floor plan, contracted, priced, arranged transportation, accommodations, food and beverage selections, audio/visual service arrangements, and reviewed final invoices.
- Served as the day-of point person for any changes or additions to the meeting or event.
- Ensured that all event details are communicated to hotel staff on banquet event orders and account cover sheets.
Travel & Event Planner
Home Instead, Inc.
Omaha, NE
01.2012 - 01.2014
- Coordinated countrywide offsite meetings with facilitators to include site selection, contract negotiation, catering, AV selections, and reviewing the final invoice.
- Organized special events for the Home Office employees. Includes site selection, contract negotiation, catering selections, ensuring the day of the event runs smoothly, and reviewing the final invoice.
- Responsible for the travel coordination of Home Instead employees, which includes airline, train, hotel, and rental car reservations.
- Assisted employees if travel issues arise during the trip, i.e., flight delay or cancellation.
Travel Coordinator
Science and Technology Associates, Inc.
Arlington, VA
01.2006 - 01.2012
- Held a Secret clearance
- Responsible for all domestic and international travel coordination of STA employees and contractors, including airline and train reservations, hotel and rental car accommodations, as well as any other travel needs.
- Reviewed all travel reimbursement forms to ensure they were correct, turned into the Federal Government, and then filed and stored for audits.
- Assisted STA’s Controller with accounting responsibilities
Scheduler/Office Manager
U.S. Congressman Mike Rogers
Washington, DC
01.2006 - 12.2006
- Maintained schedule for all Congressman’s Washington, DC and District constituent and committee meetings as well as special events.
- Managed financial operations for Washington, DC, and District offices, including payables and receivables.
- Supervised all budget matters.
- Coordinated and administered all travel arrangements for the Congressman and Congressional staff.
- Communicated all relevant information to the District office and Congressman’s family.
Executive Assistant
Navigators Global LLC
Washington, DC
01.2003 - 01.2006
- Maintained the schedule for two Founding Principals and one Vice President.
- Created a daily driving schedule for all staff and coordinated with drivers.
- Organized monthly expenses for the Founding Principals and Vice President.
- I answered the main phone line for staff and promptly distributed messages.
- I greeted all clients for meetings and managed the conference room schedule.
- Liaison to PAC fundraisers, creation of invitations, RSVP and pledge tracking lists, coordination of menus, and setting up office space/conference room.
Owner
Green Skye Plants
Cooper City, FL
01.1998 - 01.2001
- Proprietor of a successful home-based plant business.
- Established business relations in a period of three years with five hospitals.
- Generated sales in excess of $20,000.
- Developed a solid business sales plan to assist in the growth of the business.
Education
A.A. - Journalism
Broward College
Davie, FLB.S. - Political Science
Florida State University
Tallahassee, FLSkills
- Written and verbal communication
- Goals and performance
- Corporate relocation coordination
- Account management and client relations
- Policy compliance and documentation
- Vendor and service provider coordination
- Issue resolution and problem solving
- Time management and attention to detail
- Creativity and innovation
References
References are available upon request.
Timeline
Assistant Account Executive
NEI Global Relocation
07.2021 - Current
Assistant Studio Manager
Orangetheory Fitness NW Omaha
01.2018 - 07.2021
Catering Manager
Hilton Omaha
01.2014 - 01.2015
Travel & Event Planner
Home Instead, Inc.
01.2012 - 01.2014
Travel Coordinator
Science and Technology Associates, Inc.
01.2006 - 01.2012
Scheduler/Office Manager
U.S. Congressman Mike Rogers
01.2006 - 12.2006
Executive Assistant
Navigators Global LLC
01.2003 - 01.2006
Owner
Green Skye Plants
01.1998 - 01.2001
A.A. - Journalism
Broward College
B.S. - Political Science
Florida State University