Natalee Roundy
Farmington,UT
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
2
2
years of professional experience
Work History
Supervisor
Generation Solar
Centerville, UT
07.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Identified individual employee's unique work styles and adapted management methods.
- Set overall vision and provided team leadership.
Fast Food Worker
Brother's Bistro
Colorado City, AZ
05.2021 - 06.2022
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Reduced customer wait times by quickly operating customer window and sales register.
- Delivered special orders to waiting vehicles and tables to promote specialized service.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Trained newly hired employees on routine tasks and customer service.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Assisted with preparing salads and cold food items.
- Moved and stocked food products weighing up to [Number] pounds.
- Processed orders on POS system and accepted cash and charge payments.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Made change and returned correct cash and coin to patrons.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Backed up servers by setting up trays and completing some food deliveries.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Accurately operated cash register to process customer payments.
- Brewed coffee and tea and changed out drink station syrups.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared salads, soups and sandwiches for customers.
- Completed milkshakes and ice cream desserts for customers.
- Endorsed products by making recommendations and promoting specials, increasing daily sales by [Number]%.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Operated [Type] and [Type] kitchen gadgets to prepare meats, vegetables and condiments for service.
- Documented customer orders and conveyed special requests to kitchen staff.
- Replenished serving stations with fresh food and cleaned up spills.
Education
El Capitan High School
Hilldale UT, Skills
- Resolving Complaints
- Motivating Performers
- Continuous Improvement Projects
- Employee Coaching and Motivation
- Job Assignments
- Workflow Monitoring
- Crew Monitoring
- Upgrading Systems
- Supervising Employees
- Payroll Preparation
Timeline
Supervisor
Generation Solar
07.2021 - Current
Fast Food Worker
Brother's Bistro
05.2021 - 06.2022
El Capitan High School
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