Natalee Szpak
Queen Creek,AZ
Summary
Outgoing and reliable team player with experience in food service, guest support, and front-desk operations. Quick to learn new roles, and always ready to jump in where needed. Known for providing great customer experiences, working well under pressure, and keeping a positive attitude in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Runner/Busser/Hostess
Chili's Restaurant
Mesa, AZ
03.2025 - Current
- Delivered food orders promptly to tables in a fast-paced restaurant environment.
- Assisted servers by refilling drinks and clearing used dishes efficiently.
- Maintained cleanliness of dining area, ensuring a welcoming atmosphere for guests.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Removed dishes and glasses from tables for cleaning.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Responded promptly to customer inquiries and requests for additional items or services.
- Greeted and welcomed customers as they arrived at the restaurant.
- Provided assistance with clearing plates from tables after meals were completed.
Employee
Elevate Trampoline Park
Mesa, AZ
09.2024 - 03.2025
- Monitor and ensure the safety of guests while using trampoline equipment, maintaining vigilance to prevent accidents and injuries.
- Enforce park rules and regulations in a clear and approachable manner to create a safe, enjoyable experience for all visitors.
- Respond quickly and efficiently to injuries and emergencies, providing immediate assistance when necessary.
- Communicate with guests to offer guidance and support, maintaining a positive environment on the jump deck.
- Collaborate with team members to maintain a clean environment, ensuring safety and smooth daily operations.
- Greet and assist customers upon arrival, providing them with information about pricing, safety guidelines, and available services.
- Process payments and handle transactions accurately using the park's point-of-sale system.
- Promote Park packages, events, and special promotions to enhance customer experience, and increase sales.
- Manage check-in processes and ensure all customer interactions are efficient and professional.
- Collaborate with team members to maintain a clean and organized front desk area, ensuring smooth daily operations.
- Handle inbound customer inquiries over the phone, providing detailed information about park hours, pricing, events, and bookings.
Education
High School Diploma -
Queen Creek Virtual Academy
Queen Creek, AZ05.2024
Skills
- Teamwork
- Multitasking
- Sales experience
- Attention to detail
- Culinary Experience
- Computer skills
- Organizational skills
- Work ethic
- Active listening
- Excellent communication
- Creativity
- Collaboration
- Food preparation/safety
- Customer service
Certification
Food Protection Managers, 12/05/23 - 12/05/28
Timeline
Food Runner/Busser/Hostess
Chili's Restaurant
03.2025 - Current
Employee
Elevate Trampoline Park
09.2024 - 03.2025
High School Diploma -
Queen Creek Virtual Academy
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