Natali Babiyans
Los Angeles ,CA
Summary
Results-driven retail management professional with 15 years of experience in sales, client services, marketing, and team leadership. Recently transitioned to a Leasing Agent Role, showcasing strong problem-solving skills and adaptability. Demonstrates a proven ability to manage multiple responsibilities in fast-paced environments while maintaining effective communication and building rapport with clients. Seeking to leverage expertise in a full-time Leasing Agent position to enhance client engagement and drive property success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Kaplan Management, Josephine DTLA
Los Angeles, CA
01.2023 - Current
- Supervised completion efforts across a portfolio of 290 housing units.
- Achieved six-plus move-ins within the Downtown Los Angeles market.
- Consistently achieved 94% OCC.
- Enhanced tenant satisfaction by implementing targeted retention strategies.
- Acknowledged feedback and acted swiftly.
- Aided property managers in formulating yearly budgets with reliable projection data.
- Analyzed lease expirations to project future income.
- Optimized lease application reviews to accelerate turnaround and increase operational effectiveness.
- Executed strategic marketing initiatives that effectively engaged potential tenants.
Boutique Manager
Christian Dior
Los Angeles, CA
01.2015 - 01.2023
- Generated $14M in annual sales for RTW category within boutique sector.
- Directed a team of over 50 sales professionals.
- Managed events, achieving more than a 20% improvement in returns.
- Implemented effective CRM marketing strategies by evaluating platform-generated data.
- Organized entertainment events for prominent clients.
- Monitored spending trends of local, domestic, and international clients traveling abroad.
- Developed accurate forecasts for weekly presentations.
- Collaborated with North America and Europe partners through structured weekly discussions.
- Increased consignment business by 30% through engagement with lifestyle and entertainment sectors.
- Conducted weekly evaluations of inventory cycles and aftersales activity, successfully minimizing stock discrepancies.
Multi-Door General Manager
Bloomingdales Whole Sale
Los Angeles, CA
01.2010 - 01.2015
- Managed $5 million business through strategic in-store partnerships.
- Achieved +10% profitability enhancement through optimized strategies.
- Developed team competencies resulting in a 20% improvement across all departments.
- Achieved significant KPI growth exceeding 15% using comprehensive implementation of CRM tools.
- Directed PK training sessions for staff, driving a 30% growth in annual sales.
Education
Associate of Arts - Fashion Design
LA Trade Tech College
City Of Los Angeles, CA05-2007
Skills
- Financial analysis
- Inventory management
- Sales forecasting
- Employee training
- Project management
- Marketing strategy
- CRM implementation
- Human resources management
- Sales expertise
- Vendor relationships
- Market analysis
- Conflict resolution
- Onesite
- Yieldstar
- SmartRent
- Active building
- Fair Housing and HUD Certified
- Residential Event Planning
Certification
Proficient in CRM software for managing client relationships and driving sales in luxury retail.
• Luxury Brand Management Certification – [Issuing Organization], [Year]
Specialized in managing the unique requirements and marketing strategies of luxury brands.
• Fashion Retail Management Certification – [Issuing Organization], [Year]
Comprehensive training in managing a clothing store, focusing on luxury fashion brands.
• Retail Leadership and Employee Development Certification – [Issuing Organization], [Year]
Focusing on developing high-performance teams and fostering a culture of excellence in luxury retail.
Languages
Armenian
Native/ Bilingual
Professional Referance
Julie Rivera | Property Manager | Josephine DTLA
213.610.5117
Julie@josephinedtla.com
Timeline
Leasing Consultant
Kaplan Management, Josephine DTLA
01.2023 - Current
Boutique Manager
Christian Dior
01.2015 - 01.2023
Multi-Door General Manager
Bloomingdales Whole Sale
01.2010 - 01.2015
Associate of Arts - Fashion Design
LA Trade Tech College
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