Natali Carrizales
San Antonio,Texas
Summary
Currently as an Animal Care Lead, I’ve developed strong leadership and multitasking skills by managing daily operations in a fast-paced shelter environment while ensuring quality care and team coordination. I also bring years of customer service experience, which has shaped my ability to communicate effectively, resolve issues, and create positive experiences for others.
I have experience with data entry and administrative responsibilities, and I’m known for my attention to detail, organization, and ability to stay efficient under pressure. I’m a quick learner who adapts easily to new tools and responsibilities, and I take pride in being dependable and results-driven. I’m now looking to leverage my experience and continue growing in a role that offers greater responsibility and long-term career advancement.
Overview
9
9
years of professional experience
Work History
Animal Care Lead
San Antonio Humane Society
02.2024 - Current
- Handle daily tasks including documentation, managing schedules, paperwork, and protocol adherence to maintain shelter functionality.
- Assist in training and organizing staff and volunteers to improve team workflow and compliance.
- Observe animal health and behavior and relayed information to medical and management personnel. Utilize computer systems to log animal behaviors, health issues, and other relevant information
- Performed direct animal care such as feeding, cleaning, administering medication, and enrichment activities.
- Communicate with customers, providing assistance and answering questions about shelter services.
Scan Coordinator
Sprouts Farmers Market
06.2024 - 10.2024
- Managed the morning batch for the store: Printed, scanned, created, updated, and sent tags to and from computers and printers using ZEBRA technology.
- Communicated directly with managers regarding pricing, special offers, and sale timelines to ensure accurate execution.
- Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
- Sorted, logged and distributed price change paperwork, labels and tags and guided other team members in ordering and receiving tags.
- Executed correct signage placement in each aisle and department and replaced missing signs before store opening.
Customer Service Representative
United Supermarkets
05.2017 - 01.2020
- Completed morning and end-of-day paperwork, including reconciling cash drawers, closing books, and preparing financial reports
- Trained new staff, managed opening and closing books, processed bills, cashed checks, and printed money orders.
- Handled cash, card, and digital transactions accurately while maintaining attention to detail and balancing registers
Education
High School Diploma -
Seminole High School
Seminole, Texas01-2019
Skills
- Customer Service
- Accuracy and precision
- Scheduling
- Animal Handling
- Animal Shelter Experience
- Data entry proficiency
- Time Management
- Product Management
- Record keeping
- Deadline management
- Microsoft office
LANGUAGES
English | Native
Spanish | Intermediate
Timeline
Scan Coordinator
Sprouts Farmers Market
06.2024 - 10.2024
Animal Care Lead
San Antonio Humane Society
02.2024 - Current
Customer Service Representative
United Supermarkets
05.2017 - 01.2020
High School Diploma -
Seminole High School