Natali Heptig
Phoenix,AZ
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
My Notebook, LLC.
10.2020 - Current
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Barista
Starbucks
06.2023 - 01.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Hostess
Culinary Dropout
10.2022 - 11.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
Administrative Assistant
Walker Lawn and Home
12.2018 - 10.2020
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Executed record filing system to improve document organization and management.
- Assisted development and implementation of new administrative procedures.
Education
Associates in Arts in Elementary Education -
Glendale Community College
Licensed Laser Technician -
National Laser Institute
Licensed Cosmetologist -
West-MEC
Skills
- Effective Communication
- Time Management
- Customer Service
- Sales
- Microsoft Office
- Office Administration
- Data Entry
- Computer Proficiency
- Scheduling
- Database entry
Timeline
Barista
Starbucks
06.2023 - 01.2024
Hostess
Culinary Dropout
10.2022 - 11.2023
Administrative Assistant
My Notebook, LLC.
10.2020 - Current
Administrative Assistant
Walker Lawn and Home
12.2018 - 10.2020
Associates in Arts in Elementary Education -
Glendale Community College
Licensed Laser Technician -
National Laser Institute
Licensed Cosmetologist -
West-MEC
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