Natali Murgoski
Daytona Beach,US
Summary
Dynamic and results-driven healthcare risk management professional with a proven track record of identifying, analyzing, and mitigating risks to ensure patient safety and organizational compliance. Extensive expertise in regulatory standards, including HIPAA, OSHA, and Joint Commission requirements, with a strong focus on implementing proactive strategies to minimize liability and enhance operational efficiency. Skilled in incident investigation, policy development, and cross-functional collaboration to drive quality improvement and foster a culture of safety. Adept at leveraging data analytics to inform decision-making and achieve sustainable risk reduction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
PHARMACY TECHNICIAN
Volusia County Branch Jail
Daytona Beach, US
10.2021 - Current
- Manage medication preparation, dispensing, and accurate record-keeping for general and controlled substances
- Perform regular inventory audits and maintain stock levels, ensuring compliance with state and federal regulations
- Track, document, and store controlled substances securely, following DEA and regulatory guidelines
- Maintain detailed logs for controlled substances dispensed, including patient information, dosage, and timing
- Prevent drug diversion by monitoring medication use, and reporting discrepancies
- Ensure accurate and up-to-date medication records, including prescriptions, refills, and dosage changes
- Collaborate with healthcare providers and security teams to ensure proper medication administration and safety protocols
- Assist with medication reconciliation during patient admission, discharge, or transfers
- Stay current with changes in pharmaceutical laws, regulations, and best practices for controlled substance management
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory
- Performed regular medication audits to ensure compliance with regulatory standards
- Ordered, received, and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste
- Performed regular audits of patient records to ensure compliance with HIPAA regulations
IV PHARMACY TECHNICIAN
Halifax Health
Daytona Beach, US
06.2018 - 10.2021
- Prepared and compounded sterile IV medications, including chemotherapy drugs, following strict safety protocols
- Ensured proper labeling and packaging of medications to meet regulatory and patient-specific requirements
- Assisted pharmacists in verifying chemotherapy regimens and dosages based on physician orders
- Maintained accurate records for medication administration, including batch logs, and inventory management
- Conducted regular inventory checks for chemotherapy drugs and IV supplies, ensuring that stock levels and expiration dates were monitored
- Adhered to hazardous drug handling guidelines, using appropriate PPE, and working within a certified cleanroom environment
- Supported chemotherapy preparation workflows to meet patient care schedules, and minimize delays
- Provided high-quality customer service by addressing inquiries from medical staff regarding medication preparation and administration
- Ensured compliance with safety standards, including OSHA and USP regulations for chemotherapy drug handling
- Assisted pharmacists in preparing sterile products for chemotherapy treatments, antibiotics, and other complex medications requiring specialized preparation techniques
Lead Pharmacy Technician
ZEGIN Farm
Prilep, MK
03.2014 - 03.2018
- Pharmacy Operations: Expertise in managing daily operations, inventory, and compliance.
- Team leadership: skilled in training, supervising, and motivating pharmacy staff.
- Regulatory Compliance: In-depth knowledge of state and federal pharmacy regulations.
- Customer Service: Proven ability to build strong patient relationships, and ensure satisfaction.
- Medication Management: Proficient in formulary management, dispensing, and counseling.
- Financial Oversight: experienced in budgeting, cost control, and revenue optimization.
- Process Improvement: Adept at streamlining workflows to enhance efficiency and safety.
- Technology Proficiency: Familiarity with pharmacy management systems (e.g., Pyxis, Epic).
- Clinical Collaboration: Strong skills in working with healthcare providers to optimize patient outcomes.
Lead Pharmacy Manager
AKVA Farm
Ohrid, MK
04.2012 - 07.2014
- Administered prescription and OTC medications according to established protocols.
- Prepare and supply medical devices, ensuring proper usage and patient safety.
- Provide expert advice on maintaining patient health through proper medication management and lifestyle recommendations.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Oversee and manage the timely and accurate supply of medications, ensuring adequate inventory levels and adherence to prescription protocols.
- Supervised by: Katerina Fileva, Aslimoska, PhD, Pharmacist
- Phone: +389 70890878
Education
MBA -
Keiser University
Daytona Beach01-2026
Bachelor of Science - Interdisciplinary Studies
Keiser University
Daytona Beach, FL12.2024
Associate in Arts (AA) -
Daytona State College
Daytona Beach, FL05.2022
Bachelor of Arts - Foreign languages
Fon University
North Macedonia01.2014
High School Diploma -
Jovan Kalauzi
North Macedonia01.2010
Skills
- Business continuity planning
- Risk Assessment and Mitigation
- Regulatory compliance
- Incident Management
- Data analysis
- Crisis response
- Policy Development
- Collaboration
- Healthcare knowledge
- Technology Proficiency
- Problem-solving prowess
- Workflow optimization techniques
- Staff training and development
- Interpersonal communication
- Regulatory compliance
- Inventory control expertise
Certification
Pharmacy Technician License
Languages
Full Professional, Professional, Professional, Professional, Native/Bilingual, Professional
Timeline
PHARMACY TECHNICIAN
Volusia County Branch Jail
10.2021 - Current
IV PHARMACY TECHNICIAN
Halifax Health
06.2018 - 10.2021
Lead Pharmacy Technician
ZEGIN Farm
03.2014 - 03.2018
Lead Pharmacy Manager
AKVA Farm
04.2012 - 07.2014
Pharmacy Technician License
MBA -
Keiser University
Bachelor of Science - Interdisciplinary Studies
Keiser University
Associate in Arts (AA) -
Daytona State College
Bachelor of Arts - Foreign languages
Fon University
High School Diploma -
Jovan Kalauzi
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