Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natali Rodriguez

Arvada,CO

Summary

Dynamic and results-driven professional with extensive experience at 5280 Burger Bar and a proven track record in conflict resolution and effective communication. Skilled in training staff and enhancing customer satisfaction, I excel in fast-paced environments, ensuring compliance with safety protocols while delivering exceptional service and maintaining high energy levels.

Overview

9
9
years of professional experience

Work History

Server/Food Runner

5280 Burger Bar
Westmisnter, CO
11.2024 - 04.2025
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Delivered food orders promptly and courteously.
  • Served food and beverages to patrons and confirmed complete orders.

Credit Consultant

Ideal Credit
Lakewood , CO
11.2019 - 09.2024
  • Investigated customer complaints relating to identity theft or unauthorized use of personal information.
  • Explained various types of financing options available to customers based on their individual needs and goals.
  • Provided financial education services to help clients understand the importance of good credit management practices.
  • Responded promptly to inquiries from customers regarding their current account status.
  • Analyzed credit data from major bureaus to identify discrepancies or patterns of delinquency.
  • Assisted customers in understanding their credit reports, including identifying errors or inaccuracies.
  • Maintained a high level of professionalism when dealing with difficult customers.

Shift Lead

PALO ALTO Inc
Arvada, COLORADo
06.2016 - 03.2020
  • Ensured compliance with health and safety regulations at all times.
  • Assisted in the training of new employees.
  • Performed opening and closing procedures such as setting alarm systems, counting money.
  • Supervised staff during shift changes and ensured transition went smoothly.
  • Resolved conflicts between customers, employees, and vendors in a timely manner.
  • Ensured that all safety protocols were followed at all times.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Performed administrative tasks including filing documents, data entry.

Server/Food Runner

The Spaghetti Factory
Westminster, CO
05.2018 - 11.2018
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided excellent customer service to ensure satisfaction.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Trained new employees on restaurant procedures and plating techniques.

Education

High School Diploma -

Hidden Lake High
Westminster
05-2019

Skills

  • Team collaboration
  • Conflict resolution
  • Time management
  • Effective communication
  • High energy and stamina
  • Food running

Languages

Spanish
Full Professional

Timeline

Server/Food Runner

5280 Burger Bar
11.2024 - 04.2025

Credit Consultant

Ideal Credit
11.2019 - 09.2024

Server/Food Runner

The Spaghetti Factory
05.2018 - 11.2018

Shift Lead

PALO ALTO Inc
06.2016 - 03.2020

High School Diploma -

Hidden Lake High

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