Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
References
Timeline
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Natalia Alba Rodriguez

Glendale,AZ

Summary

Results-driven professional in industrial engineering field, known for productivity and efficient task completion. Skilled in process optimization, quality control, and workflow management. Excel in problem-solving, teamwork, and adaptability to drive improvements and achieve objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hub Specialist Manager

AutoZone
Phoenix, AZ
05.2023 - Current
  • Delivered or routed materials to in-network stores and customers
  • Picked and sealed auto parts to prepare for shipping.
  • Monitored staff and organization of the delivery department.
  • Coordinated and monitored inbound and outgoing deliveries, keeping clear of delays and other issues.
  • Created shipment labels and tracked shipments using company software.
  • Responded promptly to customer complaints or inquiries related to package delivery issues.
  • Maintained records of vehicle inspections, maintenance schedules and fuel consumption rates..
  • Trained new hires on company policies, procedures and safety protocols.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Coordinated cross-departmental projects to ensure timely and successful completion.

Operations Engineer Intern

Amazon
Tempe, AZ
02.2023 - 08.2024
  • Identified cost optimization and reduction practices to increase revenue and lower expenses.
  • Collected, analyzed, and summarized engineering and operating trends and data.
  • Troubleshot and resolved technical and mechanical problems related to server hardware, software applications, and operating systems
  • Coordinated with vendors on procurement of hardware components such as conveyors, electrical components and racking components.
  • Investigated root causes for operation issues and developed appropriate corrective actions.
  • Researched mechanical equipment to meet requirements and optimize existing processes towards sustainability.
  • Oversaw field installations and guided projects to meet deadlines.
  • Created educational activities to promote learning and development within the company.
  • Managed multiple projects with competing deadlines simultaneously.
  • Participated in regular status meetings with internal teams and external partners to track progress against established milestones.

Sales Associate

Express Factory Outlet
Glendale, AZ
04.2020 - 06.2023
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Tracked sales performance metrics to identify trends in market place.
  • Worked with fellow sales team members to achieve group targets.
  • Answered incoming telephone calls to provide store, products and services information.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Developed and implemented sales strategies to increase credit card applications.

Education

Bachelor of Science - Mechanical Engineering And Technology

Grand Canyon University
Phoenix, AZ
04-2025

High School Diploma -

Metro Tech High School
1900 W Thomas Rd, Phoenix, AZ 85015
05-2021

Skills

  • Creative solutions
  • Communication
  • Professionalism
  • Analytical thinking
  • Multitasking
  • Teamwork and collaboration
  • Problem-solving abilities
  • Task prioritization

Additional Information

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Certification

  • SolidWorks Associate Certified

Languages

Spanish
Native/ Bilingual
American Sign Language
Limited

References

References available upon request.

Timeline

Hub Specialist Manager

AutoZone
05.2023 - Current

Operations Engineer Intern

Amazon
02.2023 - 08.2024

Sales Associate

Express Factory Outlet
04.2020 - 06.2023

Bachelor of Science - Mechanical Engineering And Technology

Grand Canyon University

High School Diploma -

Metro Tech High School

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Natalia Alba Rodriguez