Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Natalia Alvarez

Woodbridge,VA

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

Work History

Cashier

RH Staffing LLC
Springfield, VA
11.2021 - 04.2022
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Counted and balanced cashier drawers.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Server

RH Staffing LLC
Springfield, VA
11.2021 - 04.2022
  • Presented menus and answered questions regarding items.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Delivered food orders promptly and courteously.

Education

Woodbridge High School
Woodbridge, VA
05-2024

Skills

  • Customer Assistance
  • Payment Processing
  • Customer Service
  • Cash Register Operation
  • Inventory Control
  • Credit and Cash Transactions
  • Guest Engagement
  • Effective Customer Upselling
  • Service Prioritization

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Cashier

RH Staffing LLC
11.2021 - 04.2022

Server

RH Staffing LLC
11.2021 - 04.2022

Woodbridge High School
Natalia Alvarez