Natalia Apostol
Champions Gate,FL
Summary
Efficient Management Skills with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues. Sharp Auditor with strong background in logistics and transportation management. Adept at delivering exceptional customer service with knack for making quick decisions. Strategic and committed to keeping safety as highest priority.
Overview
11
11
years of professional experience
Work History
Dispatch Manager
Levearn Group LLC
09.2019 - 01.2023
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Reported to management operational activities and maintained current records.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
- Evaluated current operational processes to help develop, implement and improve practices.
- Prepared budget reports and identified resource and labor needs for forecasted workloads.
Data Entry Operator and Dispatch Auditor
DM World Transportation
09.2016 - 05.2019
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records and chronologies of entry activities.
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected data entry errors to prevent duplication or data degradation.
Sales Associate
Hugo Boss
11.2011 - 06.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Operated Cash Register
Education
Associate of Science - Respiratory Therapy
Valencia College
Orlando, FL05.2025
Associate of Arts -
Valencia College
Orlando, FL05.2023
Skills
- Multiple Project Coordination
- Calendar and Scheduling Software
- Creative Solutions
- Workflow Processes
- Problem Assessment
- Sales Support
- Customer Experience
- Work Personnel Advisement
- Critical Thinking
Languages
Romanian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Dispatch Manager
Levearn Group LLC
09.2019 - 01.2023
Data Entry Operator and Dispatch Auditor
DM World Transportation
09.2016 - 05.2019
Sales Associate
Hugo Boss
11.2011 - 06.2016
Associate of Science - Respiratory Therapy
Valencia College
Associate of Arts -
Valencia College
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