NATALIA ARIAS
Joliet
Summary
Dynamic Project Manager with a proven track record at CXA Utilities, adept at project planning and development. Skilled in cross-functional collaboration and client relations, successfully delivering projects on time while enhancing team communication. Recognized for improving operational efficiency and fostering strong client partnerships, ensuring compliance and risk management throughout project lifecycles.
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
8
8
years of professional experience
Work History
Project Manager
CXA Utilities
06.2019 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Assistant Manager of Sales
Zales The Diamond Store
05.2022 - 01.2023
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
- Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.
- Conducted regular performance reviews with team members, identifying areas for improvement and guiding them towards professional development opportunities.
- Managed a team of sales representatives, providing training and guidance for successful sales strategies.
- Monitored inventory levels closely, coordinating with procurement department to prevent product shortages during peak demand periods.
Universal Banker
Midland States Bank
05.2017 - 05.2019
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
- Strengthened customer relationships with proactive communication and timely resolution of queries or concerns.
- Provided exceptional service through accurate and efficient management of teller line duties while maintaining strict confidentiality standards.
- Educated customers on various banking products and services, empowering them to make informed financial decisions aligned with their personal goals.
- Collaborated with team members to achieve branch performance metrics, fostering a positive work environment.
Education
Bachelor of Science - Business Administration
Central State University
Wilberforce, OH05-2025
Skills
- Project planning and development
- Team collaboration
- Cross-functional collaboration
- Project tracking
- Budget preparation
- Client relations
- Compliance monitoring
- Budgeting and forecasting
- Risk management
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Assistant Manager of Sales
Zales The Diamond Store
05.2022 - 01.2023
Project Manager
CXA Utilities
06.2019 - Current
Universal Banker
Midland States Bank
05.2017 - 05.2019
Bachelor of Science - Business Administration
Central State University
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