Experienced Front Desk professional with a proven track record of delivering superior hospitality service. Highly adept at managing reservations, addressing guest concerns, and fostering increased loyalty through personalized service. Approachable and decisive in resolving challenges, with a commitment to ensuring guest satisfaction. Possesses robust organizational and multitasking abilities, coupled with excellent communication and interpersonal skills. Devoted to upholding a professional and inviting atmosphere, actively contributing to the overall success of the organization.
I am an ambitious and hardworking 18-year-old named Natalia, driven by a passion for excellence and a strong work ethic. My professional journey as an Experienced Front Desk professional has instilled in me the values of superior hospitality service, effective communication, and organizational prowess.
Outside of my professional endeavors, I have consistently excelled in academics, maintaining a 4.4 GPA and earning recognition on the Dean's List at California Baptist University. Currently pursuing a Bachelor of Science in Criminal Justice, I am determined to leverage my education and experiences towards achieving my aspiration of attending law school and becoming a lawyer.
I am not only dedicated to my personal growth but also find immense satisfaction in helping others. Whether it's addressing guest concerns at the front desk or contributing to a positive and welcoming atmosphere, I derive joy from making a positive impact on people's experiences.
My commitment to excellence, coupled with a genuine desire to assist and uplift those around me, fuels my motivation in both academic and professional pursuits. I am excited about the prospect of contributing my skills, enthusiasm, and dedication to a dynamic work environment, where I can continue to grow personally and professionally.