Summary
Overview
Work History
Education
Skills
Languages
About Me
Work Availability
Timeline
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Natalia Atallah

Natalia Atallah

Corona,CA

Summary

Experienced Front Desk professional with a proven track record of delivering superior hospitality service. Highly adept at managing reservations, addressing guest concerns, and fostering increased loyalty through personalized service. Approachable and decisive in resolving challenges, with a commitment to ensuring guest satisfaction. Possesses robust organizational and multitasking abilities, coupled with excellent communication and interpersonal skills. Devoted to upholding a professional and inviting atmosphere, actively contributing to the overall success of the organization.

Overview

1
1
year of professional experience

Work History

Front Desk Clerk

Adelino's Auto Clinic
01.2023 - 12.2023
  • Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
  • Provided exceptional customer service for a positive guest experience, resulting in repeat business.
  • Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
  • Prepared Work/ Car Orders
  • Responded to phone calls and assisted customers

Education

Bachelor of Science - Criminal Justice

California Baptist University
Riverside, CA
04.2027

Skills

  • Attractions and Amenities Knowledgeable
  • Hospitality Management
  • Multi-Line Phone Systems
  • Guest Relations
  • Team Player
  • Fast-Paced
  • Good Communication
  • Responsible
  • Effective and Concise

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

About Me

I am an ambitious and hardworking 18-year-old named Natalia, driven by a passion for excellence and a strong work ethic. My professional journey as an Experienced Front Desk professional has instilled in me the values of superior hospitality service, effective communication, and organizational prowess.

Outside of my professional endeavors, I have consistently excelled in academics, maintaining a 4.4 GPA and earning recognition on the Dean's List at California Baptist University. Currently pursuing a Bachelor of Science in Criminal Justice, I am determined to leverage my education and experiences towards achieving my aspiration of attending law school and becoming a lawyer.

I am not only dedicated to my personal growth but also find immense satisfaction in helping others. Whether it's addressing guest concerns at the front desk or contributing to a positive and welcoming atmosphere, I derive joy from making a positive impact on people's experiences.

My commitment to excellence, coupled with a genuine desire to assist and uplift those around me, fuels my motivation in both academic and professional pursuits. I am excited about the prospect of contributing my skills, enthusiasm, and dedication to a dynamic work environment, where I can continue to grow personally and professionally.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Front Desk Clerk

Adelino's Auto Clinic
01.2023 - 12.2023

Bachelor of Science - Criminal Justice

California Baptist University
Natalia Atallah