Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalia Aurrecoechea

Cape Coral

Summary

Knowledgeable Front End Manager enthusiastic about building high-performance teams. Number years or retail floor and leadership experience. Accomplished Front End Manager bringing expertise in training and employee development. History of excelling with strong relationship building, decision making and planning strengths. Skilled Front End Manager highly effective at managing personnel, cash flow, inventory and security. Energetic Front Desk Assistant with experience helping guests with check-in and travel tasks. Talented in planning outings for guests, providing needed resources and creating enjoyable visits.

Overview

19
19
years of professional experience

Work History

Fashion Coach

Walmart
09.2024 - Current
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
  • Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.

Front End Manager

Walmart
02.2007 - Current
  • Monitored cash drawers in Number checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping and security.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Maintained strong customer relations and effective customer service standards.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
  • Evaluated employee performance and made recommendations for improvements.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Worked with security staff and law enforcement on shoplifting and vandalism response.
  • Developed and implemented robust training and mentoring strategies.

Education

English

Broward College
Fort Lauderdale, FL
07.2004

Skills

  • Team Supervision
  • Report Preparation and Analysis
  • Merchandising
  • Reporting and Performance Analysis
  • Credit Returns Processing
  • Cash Flow Management
  • Shrink Minimization

Languages

Spanish
Native or Bilingual

Timeline

Fashion Coach

Walmart
09.2024 - Current

Front End Manager

Walmart
02.2007 - Current

English

Broward College

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Natalia Aurrecoechea