Natalia Bahrij
Bynea,Llanelli
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Resourcer
The Recruitment Co
Swansea, Swansea
09.2023 - 01.2025
- Sourced candidates via social media, adverts, and recruitment portals
- Managed over 70 candidates on temporary contract daily
- Conducted comprehensive initial interviews in person, via Odro calls and phone
- Built and maintained strong client relationships to uncover new job roles
- Supported candidates from initial recruitment to permanent placement
- Performed comprehensive right to work and DBS checks for client needs
- Specialised in connecting qualified candidates with appropriate positions
- Oversaw administrative tasks to ensure smooth branch operations
- Forecasted branch profit on a monthly basis
- Processed weekly payroll and resolved candidate payroll issues
- Verified CV details and conducted background checks
- Collaborated with previous employers to optimise resourcing strategies
- Developed and maintained recruitment social media channels
- Specialised in updating Beeline and SAP software
- Maintained regular follow-up with placed candidates to ensure their smooth transition into new roles.
- Advised on contract and salary obligations to meet business and employee requirements.
- Collaborated closely with other consultants within the agency for meeting larger client demands.
- Interviewed and hired staff fitting job and team requirements.
- Conducted pre-interview screening calls to assess candidate suitability and interest.
- Handled high-volume recruitments during peak seasons without compromising on quality of hire.
- Coordinated interview schedules between candidates and clients, ensuring seamless communication.
- Identified potential candidates for client requirements through active sourcing methods./
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Successfully delivered on tasks within tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
- Increased customer satisfaction by resolving issues.
Client Case Manager
Sterling
Swansea
09.2018 - 09.2023
- Managed cases for Sterling's top UK restricted clients
- Liaised with companies and educational institutions to confirm candidates' claims
- Created detailed reports and highlighted anomalies
- Conducted file quality checks to ensure client-specific standards compliance
- Handled client queries and issues promptly
- Fluent in Polish and English for client management
- Displayed energy and enthusiasm in fast-paced environment.
- Successfully delivered on tasks within tight deadlines.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Served customers to drive sales and deliver top-quality experiences.
- Increased customer satisfaction by resolving issues.
Office Clerk
NTC Ducting
Swansea
06.2018 - 08.2018
- Handled order processing for sales and purchases
- Managed inquiries from customers and suppliers
- Cooperated with production teams to meet shipping deadlines
- Coordinated international deliveries and collections
- Classified physical and digital documentation with correct codes.
- Gathered data to create Excel spreadsheets for budget and inventory management.
- Examined, scanned and input documents in software system.
- Applied maths abilities to calculate and check financial figures.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Handled confidential documents ensuring they remained secure contributing to data protection compliance.
- Managed reception area for smooth client interaction.
Manager
Franco's Fish Shop Ltd.
Porthcawl
07.2017 - 06.2018
- Managed and organised teamwork to achieve goals
- Managed stock and order control processes
- Managed restaurant social media platforms
- Oversaw comprehensive marketing efforts
- Developed problem-solving and organisational skills
Team Leader
Roma 2000
Gorseinon
09.2014 - 07.2017
- Led team to achieve goals and objectives
- Excelled under pressure in demanding environments
- Delegated tasks to make best use of individuals' skills.
- Coordinated daily tasks, ensuring smooth workflow within the team.
Waitress
Ivy Bush Royal Hotel
Carmarthen
10.2013 - 08.2014
- Excelled in high-pressure environments
- Enhanced communication skills by interacting with diverse cultural backgrounds
- Polished glasses and cutlery to pristine standards.
- Attended to customer's needs proactively for first-class waiting service.
- Accurately took orders, making menu recommendations as appropriate.
Education
Bachelor of Science - Business Management
Swansea University
Swansea 09.2014 - 07.2017
Pearson BTEC Level 3 Extended Diploma - Business
College Sir Gâr
01.2012 - 01.2014
EDEXCEL BTEC Level 2 Diploma - Business
College Sir Gâr
01.2011 - 01.2012
High School - General
Queen Elizabeth High School
Carmarthen 01.2008 - 01.2011
Skills
- Full UK Driving Licence
- Microsoft Office Proficiency
- IT literacy
- Project planning and coordination
- Problem-solving
- Researching
- Financial analysis
- Team leadership and motivation
- Quality Assurance
Certification
- CMI Level 5 Certificate in Management and Leadership, 12/08/17
- Certificate in Mortgage Advice and Practice (CeMAP), In progress
Languages
Polish
Native
English
Fluent
Custom
Available upon request.
Timeline
Resourcer
The Recruitment Co
09.2023 - 01.2025
Client Case Manager
Sterling
09.2018 - 09.2023
Office Clerk
NTC Ducting
06.2018 - 08.2018
Manager
Franco's Fish Shop Ltd.
07.2017 - 06.2018
Bachelor of Science - Business Management
Swansea University
09.2014 - 07.2017
Team Leader
Roma 2000
09.2014 - 07.2017
Waitress
Ivy Bush Royal Hotel
10.2013 - 08.2014
Pearson BTEC Level 3 Extended Diploma - Business
College Sir Gâr
01.2012 - 01.2014
EDEXCEL BTEC Level 2 Diploma - Business
College Sir Gâr
01.2011 - 01.2012
High School - General
Queen Elizabeth High School
01.2008 - 01.2011
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