Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalia Bermudez

Delaware City,DE

Summary

Dynamic professional with a proven track record at Amazon, adept in warehouse safety and exhibiting exceptional problem-solving skills. Excelled in roles requiring attention to detail and mastery in shipping, receiving, and stock organization. Achieved significant improvements in operational efficiency and customer satisfaction, demonstrating a strong ability to meet and exceed employer expectations.

Overview

4
4
years of professional experience

Work History

Pallet Jack Associate

Amazon
Wilmington, DE
03.2023 - Current

responsible for safely operating and managing industrial equipment to move and store products and packaging, supporting the supply chain and ensuring smooth fulfillment operations.

Packing Associate

Amazon
Wilmington, DE
11.2022 - Current
  • Receiving and putting away inventory: Receive and store incoming products
  • Packing orders: Pack customer orders for delivery
  • Loading boxes: Load boxes onto trucks for shipping
  • Using scanners: Scan barcodes on products
  • Following directions: Follow instructions on screens
  • Troubleshooting: Identify and resolve problems
  • Ensuring quality: Make sure products meet quality standards
  • Operating machinery: Drive forklifts or pallet drivers
  • Working at heights: Work at heights up to 40 feet

Inbound Problem Solver

Amazon
Wilmington, DE
07.2022 - Current

identifying and resolving issues related to order discrepancies (missing, damaged, or incorrectly shipped items), ensuring scan compliance, and processing packages for mis-sends or other exceptions,

Decant Associate

Amazon
Wilmington, DE
06.2022 - Current

takes items out of their original packaging and places them into totes or bins for automated storage.

Stow Associate

Amazon
Wilmington, DE
02.2022 - Current
  • Scan products using a handheld scanner
  • Place products into bar-coded shelf locations
  • Stow products into storage locations Ensure products are stored accurately and safely

Safety Associate

Amazon
Wilmington, DE
09.2024 - 12.2024
  • Maintained accurate records of all workplace incidents, allowing for better tracking of trends and improvements over time.
  • Improved workplace safety by conducting regular inspections and identifying potential hazards.
  • Assisted in the development of company-wide safety programs, leading to improved overall safety performance.
  • Conducted risk assessments for various projects, ensuring all safety measures were in place before commencement.

Medical Assistant

Westside Family Healthcare
Wilmington, DE
09.2021 - 02.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Department Manager

Walmart
Wilmington, DE
08.2021 - 12.2021

Addressing customer inquiries, resolving issues, and ensuring a positive shopping experience and Maintaining proper stock levels, ordering merchandise, managing stock rotation, and minimizing shrinkage.

Education

Associated Degree - Medical Assistant

Dawn Career Institute
Newark, DE
09.2021

Skills

  • Warehouse safety
  • Loading and unloading
  • Shipping and receiving
  • Stock organization
  • Labeling and packaging
  • Pallet jacking
  • Handheld scanner operation
  • Following instructions
  • Heavy lifting
  • Stocking
  • Packaging and labeling
  • Safety procedures
  • Safety training
  • Barcode scanning
  • Problem-solving
  • Attention to detail

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Safety Associate

Amazon
09.2024 - 12.2024

Pallet Jack Associate

Amazon
03.2023 - Current

Packing Associate

Amazon
11.2022 - Current

Inbound Problem Solver

Amazon
07.2022 - Current

Decant Associate

Amazon
06.2022 - Current

Stow Associate

Amazon
02.2022 - Current

Medical Assistant

Westside Family Healthcare
09.2021 - 02.2022

Department Manager

Walmart
08.2021 - 12.2021

Associated Degree - Medical Assistant

Dawn Career Institute
Natalia Bermudez