Natalia Bocardo
Rexburg,ID
Summary
Dynamic and results-driven professional with extensive experience in customer service at Juanita’s Market. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and maintaining organized operations, consistently delivering exceptional service and fostering a welcoming environment. Bilingual communicator adept at addressing diverse client needs.
Overview
5
5
years of professional experience
Work History
Sales Associate
Juanita’s Market
08.2021 - Current
- Assisted customers with product selection and provided exceptional service.
- Maintained knowledge of current sales promotions and inventory availability.
- Collaborated with team members to ensure efficient store operations.
- Processed transactions accurately using point-of-sale systems.
- Restocked merchandise and organized displays to enhance customer experience.
- Handled customer inquiries and resolved issues promptly and professionally.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Front Desk Receptionist
J&J Installations
02.2023 - 04.2025
- Processed payments accurately, handling cash and credit transactions with attention to detail.
- Maintained organized records of guest information and reservations for efficient access.
- Trained new staff on front desk procedures, enhancing team performance and service quality.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Front Desk Receptionist
Teton Valley Hotel
02.2020 - 2022
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Utilized reservation software to coordinate room bookings and accommodate special requests.
- Provided exceptional customer service, addressing guest inquiries and resolving complaints effectively.
- Assisted in maintaining inventory of supplies and equipment for the front desk area.
Education
Business Administration
Idaho State University
Pocatello, IDHigh School Diploma -
Teton High School
Driggs, ID06.2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Cash handling
- Verbal/written communication
- Fluent bilingualism
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
J&J Installations
02.2023 - 04.2025
Sales Associate
Juanita’s Market
08.2021 - Current
Front Desk Receptionist
Teton Valley Hotel
02.2020 - 2022
Business Administration
Idaho State University
High School Diploma -
Teton High School
Similar Profiles
Samanta SacedaSamanta Saceda
Server at Tia Juanita’sServer at Tia Juanita’s
Ivan PaniaguaIvan Paniagua
Seamer Mechanic Apprentice at Juanita’s FoodsSeamer Mechanic Apprentice at Juanita’s Foods
Stephanie VasquezStephanie Vasquez
Hostess at Juanita’s Mexican KitchenHostess at Juanita’s Mexican Kitchen
William LagaWilliam Laga
Field Operations Manager at Toro ConstructionField Operations Manager at Toro Construction
Kari AirthKari Airth
History Teacher at Shumway AcademyHistory Teacher at Shumway Academy