Demonstrated success in team leadership, enhancing customer loyalty, and implementing effective marketing strategies. Skilled in conflict resolution and hair styling techniques, consistently achieving high service standards and operational excellence.
• Manage employee recruitment, conduct training sessions, and evaluate staff
performance to maintain high service standards.
• Oversee daily salon operations, including staff scheduling and maintaining a clean and
organized environment.
• Handle financial transactions with accuracy, track sales, and ensure adequate inventory
levels of beauty products and equipment.
• Implement marketing strategies to increase customer base and manage client
appointments and inquiries efficiently.
Assisted customers with account openings and recommended suitable banking
products and services, fostering enduring customer relationships.
• Managed cash transactions and maintained accurate balance records in compliance with
financial procedures.
• Facilitated basic consumer lending options, including personal loans and credit cards,
and provided advice on various financial instruments like bonds and equities.
• Managed the boarding process and ensured accurate flight closure, coordinating jetway
operations and maintaining effective communication with ground handlers and service
personnel.
• Facilitated computerized check-in for passengers on both international and domestic
flights, ensuring documentation accuracy and efficient handling of travel arrangements.
• Oversaw the announcement of flight arrivals and departures, allocated seating to align
with flight manifests, and adjusted passenger bookings for missed, canceled, or delayed
flights.
• Assisted with baggage processing, including tagging and claims reporting, and verified
compliance with documentation and seat reservation requirements for all flights.
• Conducted comprehensive patrols on foot and in patrol vehicles, ensuring thorough
surveillance and security of the premises.
• Investigated reports of suspicious activities, enforcing access control protocols and
verifying identities to maintain a secure environment.
• Responded to emergency situations and incidents while delivering high-quality
customer service to clients, employees, and visitors.