Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalia Brathwaite

Tampa,FL

Summary

Demonstrated success in team leadership, enhancing customer loyalty, and implementing effective marketing strategies. Skilled in conflict resolution and hair styling techniques, consistently achieving high service standards and operational excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manger / Hairstylist

Avo and Tally Locs
10.2021 - 12.2024

• Manage employee recruitment, conduct training sessions, and evaluate staff
performance to maintain high service standards.
• Oversee daily salon operations, including staff scheduling and maintaining a clean and
organized environment.
• Handle financial transactions with accuracy, track sales, and ensure adequate inventory
levels of beauty products and equipment.
• Implement marketing strategies to increase customer base and manage client
appointments and inquiries efficiently.

Personal Banker

Truist Bank
10.2023 - 05.2024

Assisted customers with account openings and recommended suitable banking
products and services, fostering enduring customer relationships.
• Managed cash transactions and maintained accurate balance records in compliance with
financial procedures.
• Facilitated basic consumer lending options, including personal loans and credit cards,
and provided advice on various financial instruments like bonds and equities.

Gate Service Agent & Passenger Service

Frontier Airlines
08.2022 - 04.2024

• Managed the boarding process and ensured accurate flight closure, coordinating jetway
operations and maintaining effective communication with ground handlers and service
personnel.
• Facilitated computerized check-in for passengers on both international and domestic
flights, ensuring documentation accuracy and efficient handling of travel arrangements.
• Oversaw the announcement of flight arrivals and departures, allocated seating to align
with flight manifests, and adjusted passenger bookings for missed, canceled, or delayed
flights.
• Assisted with baggage processing, including tagging and claims reporting, and verified
compliance with documentation and seat reservation requirements for all flights.

Security Officer

PSI Security Service
05.2022 - 08.2022

• Conducted comprehensive patrols on foot and in patrol vehicles, ensuring thorough
surveillance and security of the premises.
• Investigated reports of suspicious activities, enforcing access control protocols and
verifying identities to maintain a secure environment.
• Responded to emergency situations and incidents while delivering high-quality
customer service to clients, employees, and visitors.

Education

Real Estate License -

Barney Fletcher
Atlanta, Ga

Radiology -

Atlanta Technical College
Atlanta, GA

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Hair styling techniques
  • Business management
  • Conflict resolution skills
  • Team leadership
  • Training and development
  • Marketing
  • Customer consulting
  • Customer loyalty building
  • Social skills
  • Strong leader
  • Incident reporting
  • CCTV monitoring
  • Patrol operations
  • Conflict resolution techniques

Certification


  • Basic Life Support Certification (BLS)
  • Microsoft Office Specialist (MOS) Certification
  • First Aid / CPR
  • Personal Care Assistant ( PCA)
  • Mcjrotc
  • Certified Supply Chain Professional (CSCP)
  • OSHA Certified
  • Certified Data Professional (CDP)
  • First Aid Certification
  • Google IT Support Professional Certificate
  • Home Health Aide (HHA) Certification
  • Certified Information Systems Security Professional (CISSP)
  • Child Development Associate (CDA) Certificate
  • State Driver's License
  • Area of certification
  • Certified ScrumMaster (CSM)
  • Teaching English as a Foreign Language (TEFL) Certification
  • Amazon Web Services (AWS) Certified Solutions Architect
  • Six Sigma Certification
  • CompTIA Certification
  • Automotive Service Excellence Certification (ASE)
  • CPR/AED Certification
  • ServSafe Food Handler's Certification
  • Forklift Certification
  • Autodesk Certified Professional (ACP)
  • Project Management Institute Agile Certified Practitioner (PMI-ACP)
  • Salesforce Certified Administrator
  • Name of Certification Issuing Organization Year Month
  • Advanced Cardiac Life Support Certification (ACLS)

Timeline

Personal Banker

Truist Bank
10.2023 - 05.2024

Gate Service Agent & Passenger Service

Frontier Airlines
08.2022 - 04.2024

Security Officer

PSI Security Service
05.2022 - 08.2022

Manger / Hairstylist

Avo and Tally Locs
10.2021 - 12.2024


  • Basic Life Support Certification (BLS)
  • Microsoft Office Specialist (MOS) Certification
  • First Aid / CPR
  • Personal Care Assistant ( PCA)
  • Mcjrotc
  • Certified Supply Chain Professional (CSCP)
  • OSHA Certified
  • Certified Data Professional (CDP)
  • First Aid Certification
  • Google IT Support Professional Certificate
  • Home Health Aide (HHA) Certification
  • Certified Information Systems Security Professional (CISSP)
  • Child Development Associate (CDA) Certificate
  • State Driver's License
  • Area of certification
  • Certified ScrumMaster (CSM)
  • Teaching English as a Foreign Language (TEFL) Certification
  • Amazon Web Services (AWS) Certified Solutions Architect
  • Six Sigma Certification
  • CompTIA Certification
  • Automotive Service Excellence Certification (ASE)
  • CPR/AED Certification
  • ServSafe Food Handler's Certification
  • Forklift Certification
  • Autodesk Certified Professional (ACP)
  • Project Management Institute Agile Certified Practitioner (PMI-ACP)
  • Salesforce Certified Administrator
  • Name of Certification Issuing Organization Year Month
  • Advanced Cardiac Life Support Certification (ACLS)

Real Estate License -

Barney Fletcher

Radiology -

Atlanta Technical College
Natalia Brathwaite