Natalia Calderon
Queens,NY
Summary
Dedicated and customer-focused professional with experience in front desk reception, medical office administration, and hospitality. Skilled in providing excellent customer service, handling transactions, scheduling, and managing high-volume client interactions. Known for being reliable, adaptable, and detail-oriented, with proven ability to thrive in fast-paced retail and service environments.
Overview
4
4
years of professional experience
Work History
Medical Assistant / Front Desk Receptionist
New York Medical Diagnostics Center
Queens, NY
08.2025 - Current
- Welcome and assist patients, ensuring a positive and professional front-desk experience.
- Schedule appointments, manage phone lines, and process billing/payment transactions.
- Verify patient information and maintain accurate electronic health records.
- Resolve inquiries with professionalism while supporting a fast-paced office environment.
Medical Assistant / Front Desk Receptionist
Medex Multi-Specialty Clinic
Queens, NY
06.2025 - 08.2025
- Handled patient check-ins, scheduling, and administrative support for a busy medical office.
- Processed insurance verification, billing, and payments with accuracy and confidentiality.
- Delivered strong customer service while balancing multiple administrative tasks.
- Collaborated with staff to maintain smooth daily operations and client satisfaction.
Hostess
The Cheesecake Factory
Queens, NY
05.2021 - 06.2025
- Greeted and seated guests while managing reservations and waitlists during peak hours.
- Addressed guest concerns and special requests courteously and efficiently.
- Assisted in maintaining smooth service flow by coordinating with team members.
- Developed strong multitasking, communication, and time management skills in a fast-paced environment.
Education
Diagnostic Medical Sonographer Program - undefined
New York Medical Career Training Center
Flushing, NY06.2026
Associates Degree - Occupational Science
St Paul’s School of Nursing
Queens, NY06.2025
Skills
- Customer Service & Client Relations
- Cash Handling & POS Systems
- Scheduling & Administrative Support
- Time Management & Multitasking
- Communication & Problem-Solving
- Attention to Detail
- Inventory Organization & Stocking
- Team Collaboration
Languages
spanish
Native or Bilingual
Timeline
Medical Assistant / Front Desk Receptionist
New York Medical Diagnostics Center
08.2025 - Current
Medical Assistant / Front Desk Receptionist
Medex Multi-Specialty Clinic
06.2025 - 08.2025
Hostess
The Cheesecake Factory
05.2021 - 06.2025
Diagnostic Medical Sonographer Program - undefined
New York Medical Career Training Center
Associates Degree - Occupational Science
St Paul’s School of Nursing