NATALIA CARDOSO
Brockton,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Precise Accounts Receivable clerk offering strength in account reconciliation and invoice collections. Superb communicator addresses delinquent payments with tact and diplomacy.
Overview
18
18
years of professional experience
Work History
Account Receivable/Billing
Work Inc. Corporation
09.2021 - Current
- Process DDS billing
- Creates and send invoices to the customers
- Process check, ACH, and credit card payments
- Update accounting records with new payments, balances and customer information
- Process credit memos, additional billings and accounts receivable adjustments
- Inputting payment history, upcoming payment information or other financial data into an individual account
- Finding financial solutions for customers who may need payment assistance
- Informing customers of any missed or upcoming payment deadlines
- Calculating and tracking various company financial statements run AR report and follow up on the outstanding invoices
- Prepare accounting statements for customers
- Communicate with house managers regarding outstanding rent invoices
- Creates and send out rent invoices to the customers
- Review invoices for accuracy.
Account Receivable/Billing
Victory Human Services
08.2013 - 09.2021
- Reconciled accounts and prepared accounts report for the month end closing
- Received payments, processed, and recorded all invoices in QuickBooks
- Created monthly bills and checks for caregivers
- Managed cash application making sure all cash receipts are applying properly
- Calculated and totaled unpaid invoices and updated receivables log by resolving authorized deductions and entering adjusting entries
- Analyzed and audit cash receipts and updated customers’ accounts accordingly by posting cash receipts, checks, and bank deposits in relevant databases or computer systems
- Maintained all billing files, payments received, and pending payment files
- Cross-checked and verify accuracy of invoices and requisition forms before sharing with clients.
Loan Processor
Bank of America
05.2009 - 07.2013
- Verified, compiled, and typed application information for mortgage loans
- Called specified companies to obtain property abstract, survey, and appraisal
- Submitted mortgage loan application file for underwriting approval
- Examined the loan file to ensure the loan was completed for the closing
- Scheduled, facilitated, and completed mortgage closings, handling an average of 40 each month
- Maintained the company’s reputation by providing confidential, expert services to customers
- Reviewed loan files and title documents to enable expeditious closing of loans
- Completed frequent checks on customer accounts to detect any payment problems or issues with the loan terms.
Office Manager
National Lending Corporation
06.2005 - 03.2008
- Answered telephones and intercoms, took messages, and responded to inquiries regard loans
- Assisted with bookkeeping, payroll, account payable and account receivable
- Provided comprehensive secretarial and clerical support to Loan Officers
- Supervised office staff and evaluated staff appraisal
- Supervised and coordinated work of 6 staff
- Implemented and monitored customer service standards for consistent interactions with guests
- Interviewed, hired, and onboarded new employees with qualifications matching requirements
- Developed an automated daily statistical report to enable managers to make data-driven decisions.
Education
Bachelor of Science Degree - Management/Accounting
Bridgewater State University
05.2013
Associate of Science Degree - Business Administration
Massasoit Community College
05.2003
Skills
- Detail-oriented, organized with intensive experience in accounting and administration field
- Strong customer services and problem-solving skills
- Excellent written and communication skills
- Experienced in
- Microsoft Word, Excel, Window, Access, Internet, Billing software, medical billing codes, QuickBooks and NetSuite
- Mathematical Accuracy
- Account and Ledger Reconciliations
- Deposit Verification
- Monthly Reconciliations
- AR Reporting
- Accounting Remittances
- Accounts Receivable Functions
- Accounts Receivable Procedures
- Accounts Receivable Management
- Accounts Receivable Review
- Accounts Receivable Specialist
- Accounts Receivable Expertise
Languages
Spanish
Full Professional
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Receivable/Billing
Work Inc. Corporation
09.2021 - Current
Account Receivable/Billing
Victory Human Services
08.2013 - 09.2021
Loan Processor
Bank of America
05.2009 - 07.2013
Office Manager
National Lending Corporation
06.2005 - 03.2008
Bachelor of Science Degree - Management/Accounting
Bridgewater State University
Associate of Science Degree - Business Administration
Massasoit Community College
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