Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalia Carranza

Concord,MA

Summary

Driven and personable professional with a background in customer service at Panama Joes and In-N-Out Burger, adept at managing high-pressure situations and enhancing customer satisfaction. Demonstrates exceptional communication and multitasking proficiency, excelling in team collaboration and maintaining a professional appearance. Proven track record of improving service delivery and streamlining operations for efficiency. I hope to continue learning and thriving in a positive and lively restaurant environment.

Overview

2
2
years of professional experience

Work History

Host/Server

Panama Joes
04.2024 - 07.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Fast Food Worker

In-N-Out Burger
01.2022 - 07.2024
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.

Education

Business

Middlesex Community College - Bedford
Bedford, MA
01.2027

High School Diploma -

Woodrow Wilson High School
Long Beach, CA
06.2024

Skills

  • Highly Outgoing
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Team player mentality
  • Adaptable to change
  • Exceptional communication
  • Professional Appearance

Timeline

Host/Server

Panama Joes
04.2024 - 07.2024

Fast Food Worker

In-N-Out Burger
01.2022 - 07.2024

Business

Middlesex Community College - Bedford

High School Diploma -

Woodrow Wilson High School
Natalia Carranza