Goal-driven professional focused on optimizing clinic operations and improving patient care. Recognized for exceptional communication skills and commitment to creating a supportive patient environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CSA
Children's of Saint Paul
Saint Paul, Minnesota
03.2025 - 08.2025
Facilitated patient intake and triage processes for healthcare professionals.
Maintained accurate electronic health records and patient information.
Prepared examination rooms with essential medical supplies and equipment.
Collaborated with team members to enhance clinic operations.
Provided basic care assistance to patients while ensuring excellent service.
Coordinated closely with healthcare professionals to deliver quality patient care.
Utilized effective interpersonal, active listening, and communication skills in interactions with practitioners, nurses, and patients.
New Perspective Senior Living-Caregiver
New Perspective Senior Living
Eagan, Minnesota
08.2024 - 11.2024
Monitored and documented client health conditions, reporting any changes to appropriate personnel.
Assisted clients with activities of daily living, including bathing, grooming, and meal preparation.
Administered medications per physician instructions to ensure compliance.
Maintained clean and safe living environments through regular housekeeping tasks.
Provided companionship to enhance emotional well-being and reduce feelings of loneliness.
Recognized changes in physical or mental health and communicated findings promptly.
Conducted light housekeeping duties, including laundry, vacuuming, and dusting for optimal client comfort.
Delivered emotional support to elderly clients coping with depression or isolation.
Sales Associate
Crew Carwash
Minneapolis, Minnesota
08.2023 - 02.2024
Delivered exceptional customer service by greeting customers and assisting with service selection.
Resolved inquiries and complaints promptly to enhance overall customer satisfaction.
Processed transactions efficiently at point-of-sale terminals while performing cashier duties.
Maintained cleanliness and organization of work areas and equipment throughout shifts.
Restocked supplies and replenished inventory to ensure product availability.
Collaborated with sales team members to achieve group targets during peak hours.
Provided support during busy periods to optimize customer experience.
Caregiver, Special Needs
LifeWorks
Apple Valley, MN
06.2023 - 09.2023
Delivered daily care and support to individuals with special needs.
Organized recreational activities to promote client engagement.
Maintained a safe, clean environment for clients.
Collaborated with team members to ensure comprehensive care delivery.
Supported clients in community integration activities, including outings and social gatherings.
Developed positive relationships with families of individuals with special needs.
Assisted clients in developing life skills, such as communication and mobility.
Provided companionship through conversation, games, and storytelling.
Fast Food Worker
A & W All-American Food
Inver Grove Heights, Minnesota
06.2019 - 09.2021
Prepared food items in compliance with health and safety standards.
Operated cash register, processing transactions efficiently for customer satisfaction.
Maintained cleanliness of dining area and kitchen to uphold hygiene standards.
Assisted in training new team members on operational procedures and responsibilities.
Stocked supplies and organized inventory to enhance workflow efficiency.
Provided exceptional customer service by addressing inquiries promptly.
Followed company policies to ensure adherence to quality standards.
Greeted customers and took orders in a friendly, efficient manner.
Education
NURA Certificate - CNA
Inver Hills Community College
Inver Grove Heights, MN
12-2024
High School Diploma -
Simley High School
Inver Grove Heights, MN
06-2024
Skills
Health monitoring
Patient care
Communication skills
Goal oriented
Strong work ethic
Patience and tolerance
Data entry
Documentation and reporting
Caregiver support
Time management
Certification
Certified Nursing Assistant (CNA) State Board of Nursing