"All we have to decide is what to do with the time that is given us."
J.R.R. Tolkien
Summary
Hardworking and driven Legal Assistant with over three years of experience in collection, probate, and personal injury law. Highly organized, dependable, and committed to meeting company objectives, providing excellent customer service, and supporting the success of team goals.
Overview
3
3
years of professional experience
Skills
Dedicated to providing high quality customer service
Able to engage in teamwork with and exhibit professionalism towards co-workers by communicating effectively, timely, and respectfully
Highly detail-oriented with the ability to multi-task, manage time efficiently, and maintain high standards of organization
Strong proofreading abilities
Self-motivated and able to learn and adopt new concepts, policies, and practices quickly and easily
Practice area experience with probate and personal injury law
Well-versed in a variety of computer software programs such as Zoom, Google Meet, QuickBooks Adobe, Microsoft Word, Outlook, Excel, and PowerPoint Capable of becoming proficient in new programs
Proficient in using Bill4Time, a time-tracking and billing software
Proficient in using and navigating New Mexico Secure Court Case Access (SOPA) and other court related websites
Work History
Legal Assistant
Law Office Of Benjamin Hancock, P.C.
Albuquerque, NM
06.2020 - Current
Responsible for establishing, preparing, and maintaining organization of both electronic and physical client files.
Responsible for organizing, preparing, filing, and proofreading legal documents and legal correspondence.
Responsible for correspondence between the office and outside parties and entities such as District Court Judges, clients, court-appointed professionals, attorneys, etc.
Responsible for managing, maintaining, and handling all pre-litigation personal injury cases by gathering investigative materials and medical records, preparing demand letters/packets, preparing correspondence with clients and insurance adjustors/companies, settling subrogation claims, and other tasks as needed.
Responsible for managing office finances by inputting billable time for members of the legal staff, preparing and forwarding client billing, handling reimbursable expenses, processing payments, etc.
Assisted with scheduling meetings between members of the legal staff, clients, court-appointed professionals, etc.
Responsible for client screening and client in-take procedures.
Responsible for providing administrative and customer service support by answering phones, transcribing messages, greeting guests, etc.
Responsible for retrieving mail and providing members of the legal staff with a detailed memorandum of same.
Complete court document requests submitted by entities such as Stewart Title of Albuquerque, LLC and Centric Title and Escrow.
Provided assistance and support to all members of the legal team as needed.
Maintained inventory of office supplies and general office organization.
Performed other duties as assigned.
Legal Assistant & Out-of-State Coordinator
Law Office Of Lawrence P. Zamzok
Albuquerque, NM
05.2019 - 04.2020
Responsible for organizing, preparing, filing, & processing legal documents focused on civil litigation collection law.
Provided administrative support to lawyers and other members of the legal team.
Responsible for correspondence between the office and outside parties and entities such as Judicial District Courts, County Clerks, Out-of-State Attorneys, Judges, and others as necessary.
Used Odyssey File & Serve software to file legal documents electronically.
Used Secured Odyssey Public Access (SOPA) system to access NM court cases.
Performed other tasks as assigned by members of the legal team.
Legal Assistant
Atencio Law Office
Albuquerque, N
06.2016 - 08.2016
Managed the day-to-day administrative tasks of the office such as organizing paperwork and filing documents.
Assisted with time-tracking attorney-client sessions.
Provided administrative and customer service support, including checking-in clients, maintaining office inventory, and other duties as assigned.
Education
Bachelor of Arts - Criminology & Political Science
University of New Mexico
Albuquerque, NM
12.2022
High School Diploma -
Volcano Vista High School
Albuquerque, NM
05.2019
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