Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natalia Deleg

14 Anderson Hill Rd,NJ

Summary

Reliable and highly dedicated to maintaining cleanliness and upkeep for facilities and rooms.

Results-driven individual, excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Overview

9
9
years of professional experience

Work History

Housekeeper

Atlantic Health System
04.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Housekeeper

Service Master Clean
05.2021 - 07.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.

Conference Service Attendant

Verizon The Ridge Hotel-Benchmark
09.2017 - 03.2022
  • Streamlined facility cleanliness, ensuring a welcoming environment for all patrons.
  • Utilized strong problem-solving skills to handle challenging situations effectively under pressure.
  • Ensured compliance with health and safety regulations by diligently monitoring procedures and implementing necessary adjustments when required.
  • Maintained clean and professional appearance during work shift.
  • Coordinated event logistics, including setup and teardown of materials, resulting in smooth operations for all functions attended by guests.
  • Maintained clean and orderly work station.
  • Provided exceptional customer support by addressing needs quickly and professionally.
  • Promoted a positive work atmosphere through strong interpersonal skills and active collaboration with colleagues across various departments.
  • Trained and coached newly hired team members in restocking items and delivering good service to customers.
  • Trained new employees on company protocols, contributing to a consistently high-quality workforce.
  • Enhanced customer satisfaction by providing efficient and attentive service in a timely manner.
  • Cleared finished items, tidied tables and replaced or refreshed items.
  • Collaborated with team members to improve overall service efficiency and achieve shared goals.
  • Supervised daily operations, ensuring adherence to company policies and procedures.

Guest Room Attendant

Verizon The Ridge Hotel
01.2017 - 09.2017
  • Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
  • Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
  • Inspected rooms to confirm adherence to department standards.
  • Inspected rooms to identify and address maintenance issues, improving overall guest experience.
  • Reported damages, disturbances and shortcomings to supervisor.
  • Adhered strictly to hygiene protocols when handling laundry items, preventing cross-contamination between clean and soiled materials.
  • Replenished guest room water glasses, toiletries, and paper products.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Housekeeper

Dolce-Wyndham
09.2015 - 01.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Adhered to professional house cleaning checklist.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Verified cleanliness and organization of storage areas and carts.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.

Education

No Degree -

Universidad Catolica De Cuenca
Ecuador
2013

GED -

Colegio Tecnico Provincia De Pastaza
2005

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service
  • Cleaning techniques
  • Health and safety compliance
  • Customer service-focused
  • Guest Service and Support
  • COVID-19 Safety Procedures
  • Speak English & Spanish
  • Computer skills (EXCEL/PAWERPONIT/WORD)

Languages

English
Limited Working
Spanish
Full Professional

Timeline

Housekeeper

Atlantic Health System
04.2022 - Current

Housekeeper

Service Master Clean
05.2021 - 07.2022

Conference Service Attendant

Verizon The Ridge Hotel-Benchmark
09.2017 - 03.2022

Guest Room Attendant

Verizon The Ridge Hotel
01.2017 - 09.2017

Housekeeper

Dolce-Wyndham
09.2015 - 01.2017

No Degree -

Universidad Catolica De Cuenca

GED -

Colegio Tecnico Provincia De Pastaza
Natalia Deleg