Natalia Demirtas
Alexandria,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to work and Learn. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking full-time position that offers professional challenges utilizing interpersonal, time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
Bell Partners Inc.
10.2023 - Current
- Serve as the welcoming point of contact for all residents, prospects, and visitors of the community.
- Consistently lease 6-10 apartments monthly to ensure monthly quota and occupancy percentage is met.
- coordinate and manage all community projects and events for residents by facilitating at least three events monthly.
- oversee all marketing activities in accordance with company guidelines and budgeting.
- Inspected property and units before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
- Complete lease packets and files for each resident to include all addendums and other documentation.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Excellent communication skills, both verbal and written.
Events Staff/DJ/Photo Booth Operator
Summit Events
02.2022 - Current
- Connect cables of cameras and lights, adequately grounding cables to prevent injury.
- Transport photo booths to venues and safely unloaded backdrops and props.
- Adjust lighting and camera focus to promote high-quality photos.
- Assist guests with booth instructions and operation, answering questions and delivering personable service.
- Utilize Software and equipment to access photo booth devices and troubleshoot common issues.
- Build and establish positive relationships with patrons, team members and supervisors.
- Oversee maintenance and operation of Photo booth, and DJ equipment, maintaining safety, cleanliness and operational efficiency.
- Expanded client base through consistent networking efforts at industry events and conferences.
Bartender, Events Captain
Regions 117
11.2019 - 12.2023
- Trained and supervised event staff to complete tasks on time.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Follow alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivate warm relationships with regular customers.
- Handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Train new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Craft special drink and cocktail menu items for seasonal offerings.
- Maintain clean and organized dining areas to uphold restaurant hygiene standards.
- Resolve customer complaints promptly and professionally to maintain positive corporate reputation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server/bartender
Buffalo Wild Wings
02.2017 - 09.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Sales Representative
Frelance
08.2022 - Current
- Manage customer accounts to secure customer satisfaction and repeat business.
- Retain excellent client satisfaction ratings through outstanding service delivery.
- Develop and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Use customer insights to develop innovative sales strategies to increase sales.
- Generate new leads through networking and attending industry events.
- Answer customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteer for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cashier
Martins
11.2016 - 03.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Associate Of Arts And Sciences -
Lord Fairfax Community College
Middletown, VA05.2022
High School Diploma -
Sherando High School
Stephens City, VA05.2016
Skills
- Leadership
- Critical thinking
- Engaging with diverse customers
- Training and development of staff
- Leasing and sales
- Sound equipment set up and operations
- Public relations
- First Aid
- Excel Spreadsheet
- Microsoft office software
- Canva
- Adobe software
- Yardi
- CRM
- Branding
- Content Creation
- Social Media
- POS
Timeline
Leasing Consultant
Bell Partners Inc.
10.2023 - Current
Sales Representative
Frelance
08.2022 - Current
Events Staff/DJ/Photo Booth Operator
Summit Events
02.2022 - Current
Bartender, Events Captain
Regions 117
11.2019 - 12.2023
Server/bartender
Buffalo Wild Wings
02.2017 - 09.2019
Cashier
Martins
11.2016 - 03.2017
Associate Of Arts And Sciences -
Lord Fairfax Community College
High School Diploma -
Sherando High School
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