Natalia Espinoza
Sacramento,CA
Summary
Energetic and customer-focused professional with a strong passion for health and fitness. Adept at providing exceptional customer service, managing front desk operations, and maintaining a clean and organized gym environment. Skilled in handling membership inquiries, processing payments, and resolving member issues with a positive attitude. Excellent communication and organizational skills, with a commitment to fostering a welcoming and inclusive gym atmosphere. Dedicated to supporting gym members and ensuring a smooth and efficient operation of daily activities.
Overview
3
3
years of professional experience
Work History
Bank Teller
Wells Fargo
West Sacramento, CA
03.2022 - 06.2024
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Maintained confidentiality of bank records and client information.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
Cashier
Viva Supermarket
Sacramento, CA
02.2021 - 12.2021
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Bachelor of Science - Business Economics
Sacramento City College
Sacramento, CA05-2025
Skills
- Cash Handling
- Customer assistance and interaction
- Data Entry Efficiency
- Product Education
- Team Collaboration
- Problem-solving skills
- Account updating
Timeline
Bank Teller
Wells Fargo
03.2022 - 06.2024
Cashier
Viva Supermarket
02.2021 - 12.2021
Bachelor of Science - Business Economics
Sacramento City College
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