Natalia Figueroa
Vineyard
Summary
Dynamic Peer Advisor with a proven track record at Utah Valley University, excelling in academic advising and program implementation. Detail-oriented and a quick learner, I enhance student success through effective problem-solving and collaboration. Skilled in organization and teamwork, I ensure a supportive environment for first-year students navigating their educational journey.
Overview
6
6
years of professional experience
Work History
Peer Advisor
Utah Valley University
Orem
01.2020 - Current
- As a Peer Advisor, I assist first-year students with course registration, academic planning, and understanding university policies.
- I answer emails, respond quickly on Teams, and help students check in to meet with advisors.
- I advise students who need urgent help or have questions, helping them problem-solve and navigate campus resources.
- I also collaborate with advising staff to enhance student success programs and ensure students have a smooth and supportive experience.
Retail associate/peer mentor
TJMAX
Orem
05.2022 - 11.2023
- As a retail associate, I was responsible for organizing the store to make it presentable for customers.
- I also had to be detailed oriented on displays to ensure that customers had an aesthetic pleasing experience.
- I also had to problem solve with returns that were complicated and problem solve customers questions as well.
- I also had to ensure the area I worked in for the day was cleaned by store closing time.
- I also worked with managers to ensure a smooth and pleasant orientation for new employees.
- I was in charge of training new employees, and helping them with any questions they had about schedules and policies.
- I also worked with management on confidential projects especially during store remodel.
- I also used frequent translation for customers that did not speak English and talked to them about credit card applications, returns, and regular purchases, or even questions they had.
Education
Bachelor of Arts - Political Sciences
Utah Valley University
Orem, Utah04.2027
Associate in Arts -
Utah Valley University
Orem, Utah04.2025
High School -
Utah Connections Academy Online
01.2024
Skills
- Detail-oriented
- Organization
- Teamwork
- Computer skills
- Time management
- Multitasker
- Quick learner
- Program implementation
- Course advising
- Academic advising
- Problem solving
Accomplishments
- International Longshoreman award, Longshoreman union local, 11/23/12, Rewarded for demonstrating a positive attitude, working diligently on academics and being a positive role model. I was the youngest one at the time to receive this reward.
- Who contributed in the International Mountain Day 2025 campaign, 2025, Hosting events and raising awareness about mountains and mountain communities.
Timeline
Retail associate/peer mentor
TJMAX
05.2022 - 11.2023
Peer Advisor
Utah Valley University
01.2020 - Current
Bachelor of Arts - Political Sciences
Utah Valley University
Associate in Arts -
Utah Valley University
High School -
Utah Connections Academy Online