Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Natalia Gaoiran

Vista,CA

Summary

Highly motivated employee with a strong work ethic; skilled in rapidly acquiring new knowledge and applying it effectively, and a talent for adjusting to new environments. Driven by a passion for continuous learning and a desire to take on new challenges and problem-solve.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Chiropractic Office Assistant

Chiropractic Rehabilitation Wellness Center
Vista , CA
08.2024 - Current
  • Greeted and welcomed visitors while providing directions to relevant personnel.
  • Facilitated therapy sessions as per Doctor's recommendations.
  • Ensured strict confidentiality of client treatment records.
  • Documented notes during patient visits.
  • Scheduled and confirmed patient appointments.
  • Examination rooms are kept clean, stocked with necessary supplies, and prepared for incoming patients.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules.
  • Developed and maintained a filing system for essential documents, improving office organization.
  • Ensured secure handling of financial and personal information in payment operations.
  • Coordinated and verified appointments, ensuring efficient calendar management for multiple team members.
  • Handled incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Supplied callers with our office address and directions, employee email addresses, and phone extensions.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Maintained a professional atmosphere by organizing and cleaning the reception area.

Restaurant Server

Texas Roadhouse Restaurant
Oceanside , CA
09.2021 - 05.2024
  • Greeted incoming guests, and escorted them to the assigned dining area.
  • Displayed consistent courtesy and professionalism.
  • Attended to guests' needs promptly, ensuring satisfaction throughout their dining experience.
  • Resolved customer complaints professionally while maintaining a positive attitude toward guests.
  • Accommodated guests with children and special needs to promote a comfortable dining experience.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Answered phones promptly to record and confirm reservations.
  • Assisted other servers as needed during peak hours or special events.
  • Adhered to established safety protocols during food handling and sanitation tasks.
  • Cleaned tables and chairs to prepare the dining area for the next customers.

Education

Medical Assistant

Vista Adult School
Vista, CA
06-2025

High School Diploma -

Rancho Bueno Vista High School
Vista, CA
06-2021

Skills

  • HIPAA compliance
  • Office Administration
  • Appointment management
  • Insurance verification
  • Patient scheduling
  • Payment collection and processing
  • Cleaning and sanitizing
  • Patient care
  • Computer skills
  • Basic clinical procedures
  • Appointment coordination
  • Reception management
  • Attention to detail
  • Appointment reminders
  • Patient charting
  • Managing patient records
  • Team leadership
  • Medical terminology
  • Multitasking and organization
  • Co-pay collection
  • Workload management
  • Billing and coding

Languages

English
Native/ Bilingual
Spanish
Professional

Certification

  • Healthcare Essentials.
  • Anatomy and Physiology.
  • Patient Service Representative.
  • MA Clinical A.
  • MA Clinical B.
  • Cpr certified

Affiliations

  • Church community volunteer.

Timeline

Chiropractic Office Assistant

Chiropractic Rehabilitation Wellness Center
08.2024 - Current

Restaurant Server

Texas Roadhouse Restaurant
09.2021 - 05.2024

Medical Assistant

Vista Adult School

High School Diploma -

Rancho Bueno Vista High School
Natalia Gaoiran