Natalia Gaoiran
Vista,CA
Summary
Highly motivated employee with a strong work ethic; skilled in rapidly acquiring new knowledge and applying it effectively, and a talent for adjusting to new environments. Driven by a passion for continuous learning and a desire to take on new challenges and problem-solve.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Chiropractic Office Assistant
Chiropractic Rehabilitation Wellness Center
Vista , CA
08.2024 - Current
- Greeted and welcomed visitors while providing directions to relevant personnel.
- Facilitated therapy sessions as per Doctor's recommendations.
- Ensured strict confidentiality of client treatment records.
- Documented notes during patient visits.
- Scheduled and confirmed patient appointments.
- Examination rooms are kept clean, stocked with necessary supplies, and prepared for incoming patients.
- Cleaned and maintained medical equipment following procedures and standards.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules.
- Developed and maintained a filing system for essential documents, improving office organization.
- Ensured secure handling of financial and personal information in payment operations.
- Coordinated and verified appointments, ensuring efficient calendar management for multiple team members.
- Handled incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Supplied callers with our office address and directions, employee email addresses, and phone extensions.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Maintained a professional atmosphere by organizing and cleaning the reception area.
Restaurant Server
Texas Roadhouse Restaurant
Oceanside , CA
09.2021 - 05.2024
- Greeted incoming guests, and escorted them to the assigned dining area.
- Displayed consistent courtesy and professionalism.
- Attended to guests' needs promptly, ensuring satisfaction throughout their dining experience.
- Resolved customer complaints professionally while maintaining a positive attitude toward guests.
- Accommodated guests with children and special needs to promote a comfortable dining experience.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Answered phones promptly to record and confirm reservations.
- Assisted other servers as needed during peak hours or special events.
- Adhered to established safety protocols during food handling and sanitation tasks.
- Cleaned tables and chairs to prepare the dining area for the next customers.
Education
Medical Assistant
Vista Adult School
Vista, CA06-2025
High School Diploma -
Rancho Bueno Vista High School
Vista, CA06-2021
Skills
- HIPAA compliance
- Office Administration
- Appointment management
- Insurance verification
- Patient scheduling
- Payment collection and processing
- Cleaning and sanitizing
- Patient care
- Computer skills
- Basic clinical procedures
- Appointment coordination
- Reception management
- Attention to detail
- Appointment reminders
- Patient charting
- Managing patient records
- Team leadership
- Medical terminology
- Multitasking and organization
- Co-pay collection
- Workload management
- Billing and coding
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
- Healthcare Essentials.
- Anatomy and Physiology.
- Patient Service Representative.
- MA Clinical A.
- MA Clinical B.
- Cpr certified
Affiliations
- Church community volunteer.
Timeline
Chiropractic Office Assistant
Chiropractic Rehabilitation Wellness Center
08.2024 - Current
Restaurant Server
Texas Roadhouse Restaurant
09.2021 - 05.2024
Medical Assistant
Vista Adult School
High School Diploma -
Rancho Bueno Vista High School
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