Highly motivated employee with a strong work ethic; skilled in rapidly acquiring new knowledge and applying it effectively, and a talent for adjusting to new environments. Driven by a passion for continuous learning and a desire to take on new challenges and problem-solve.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Chiropractic Office Assistant
Chiropractic Rehabilitation Wellness Center
Vista , CA
08.2024 - Current
Greeted and welcomed visitors while providing directions to relevant personnel.
Facilitated therapy sessions as per Doctor's recommendations.
Ensured strict confidentiality of client treatment records.
Documented notes during patient visits.
Scheduled and confirmed patient appointments.
Examination rooms are kept clean, stocked with necessary supplies, and prepared for incoming patients.
Cleaned and maintained medical equipment following procedures and standards.
Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules.
Developed and maintained a filing system for essential documents, improving office organization.
Ensured secure handling of financial and personal information in payment operations.
Coordinated and verified appointments, ensuring efficient calendar management for multiple team members.
Handled incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Supplied callers with our office address and directions, employee email addresses, and phone extensions.
Handled customer inquiries and complaints, providing timely and appropriate solutions.
Maintained a professional atmosphere by organizing and cleaning the reception area.
Restaurant Server
Texas Roadhouse Restaurant
Oceanside , CA
09.2021 - 05.2024
Greeted incoming guests, and escorted them to the assigned dining area.
Displayed consistent courtesy and professionalism.
Attended to guests' needs promptly, ensuring satisfaction throughout their dining experience.
Resolved customer complaints professionally while maintaining a positive attitude toward guests.
Accommodated guests with children and special needs to promote a comfortable dining experience.
Managed multiple tasks simultaneously while providing excellent customer service.
Answered phones promptly to record and confirm reservations.
Assisted other servers as needed during peak hours or special events.
Adhered to established safety protocols during food handling and sanitation tasks.
Cleaned tables and chairs to prepare the dining area for the next customers.
Education
Medical Assistant
Vista Adult School
Vista, CA
06-2025
High School Diploma -
Rancho Bueno Vista High School
Vista, CA
06-2021
Skills
HIPAA compliance
Office Administration
Appointment management
Insurance verification
Patient scheduling
Payment collection and processing
Cleaning and sanitizing
Patient care
Computer skills
Basic clinical procedures
Appointment coordination
Reception management
Attention to detail
Appointment reminders
Patient charting
Managing patient records
Team leadership
Medical terminology
Multitasking and organization
Co-pay collection
Workload management
Billing and coding
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
Healthcare Essentials.
Anatomy and Physiology.
Patient Service Representative.
MA Clinical A.
MA Clinical B.
Cpr certified
Affiliations
Church community volunteer.
Timeline
Chiropractic Office Assistant
Chiropractic Rehabilitation Wellness Center
08.2024 - Current
Restaurant Server
Texas Roadhouse Restaurant
09.2021 - 05.2024
Medical Assistant
Vista Adult School
High School Diploma -
Rancho Bueno Vista High School
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