Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Natalia Gavilanes

Denville,NJ

Summary

Resourceful and highly organized Property Management Assistant with a strong background in sales and retail, offering a well-rounded skill set in administrative support, tenant relations, and operational efficiency. Known for attention to detail, strong communication abilities, and the ability to manage multiple responsibilities with professionalism and accuracy.

Excel at time management, problem-solving, and creating smooth workflows in fast-paced property management environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Office Manager

Orbach Affordable Housing
Morristown, NJ
07.2023 - Current
  • Communicated daily with residents via phone, email, and in-person to address inquiries and concerns.
  • Coordinated with staff to assist with daily tasks and operational needs.
  • Scheduled appointments and maintained calendars for management staff.
  • Entered and tracked work orders in RealPage; provided daily recaps to the team.
  • Prepared forms, reports, and other essential documents for residents and staff.
  • Maintained office supply inventory and placed orders as needed.
  • Processed rent checks and Housing Assistance Payments (HAP).
  • Drafted and distributed resident notices regarding maintenance, construction, and community updates.
  • Collected and organized new applicant documentation; scheduled intake appointments.
  • Supported annual recertification efforts, including preparing resident notification letters.
  • Assisted with Tenant Income Certification (TIC) documentation and file management.
  • Completed LMS training, including Fair Housing courses.

Membership Advisor

Orangetheory Fitness
Denville, NJ
06.2023 - 10.2023
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Created promotional materials to encourage membership sign-ups.
  • Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
  • Attended staff meetings and contributed feedback on ways to improve services offered.
  • Tracked inventory levels of promotional items used for membership campaigns.
  • Participated in outreach activities within the local community to generate leads.

Education

General Studies - Communications

James Madison University
Harrisonburg, VA
05-2023

High School Diploma -

Morris Knolls High School
Rockaway, NJ
06-2021

Bachelor of Science - Marketing

Montclair State University
Montclair, NJ

Skills

  • Organization
  • Time management
  • Adaptable and agile learner

Languages

Spanish
Professional

Certification

  • Bloomberg Finance Certification

Timeline

Office Manager

Orbach Affordable Housing
07.2023 - Current

Membership Advisor

Orangetheory Fitness
06.2023 - 10.2023

General Studies - Communications

James Madison University

High School Diploma -

Morris Knolls High School

Bachelor of Science - Marketing

Montclair State University

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Natalia Gavilanes