NATALIA GONZALEZ

Face-to-Face Sales and Financing Specialist

• Conduct an initial consultation and describe CoolSculpting treatments and weight loss programs.
• Close sales by building rapport with patient; explain products and services capabilities and overcome objections
• Handle marketing leads, which include qualifying, giving starting prices, and follow-ups.
• Partner and collaborate with treatments to provide a seamless patient experience.
• Assist customers with applications, and prepare financing contracts and loan documents.
• Submit requests for materials, and submit weekly inventory reports.
• Coordinate special mailing and mass email communications for the launching of new services.
• Assist with the onboarding, orientation, and training of new employees.
• Analyzed customer feedback to improve products and services.
• Negotiated pricing contracts with customers to maximize profits.
• Organized client visits, presentations, product demonstrations
• Performed regular follow-ups with prospects to close deals in a timely manner.

Marketing Vacation Packages – Inbound and Outbound Sales - Hybrid

• A history of surpassing quota and exceeding sales expectations
• Possessing a high level of expertise in using and administering the Salesforce CRM platform
• Overcome objections and provide solutions
• Problem solve on each call and think outside the box
• Build interpersonal relationships with all guests
• Assist peers in closing sales
• Train and coach new sales agents
• Earned recognition as Rising Star and Top Sales Agent
• Top night shift agent in second quarter (April-June 2019)