Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Natalia Huber

Spring,TX

Summary

Dynamic hospitality professional recognized for exceptional productivity and efficient task execution. Specialized in customer service, ensuring order accuracy and effective time management. Strong communication and teamwork skills contribute to outstanding guest experiences.

Overview

22
22
years of professional experience

Work History

Waitress

I-45 Diner
Spring, TX
01.2018 - Current
  • Communicated daily specials to customers.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Performed basic math calculations when computing bills for customers' meals.
  • Assisted in seating guests at tables or booths.
  • Processed payments accurately using cash registers or POS systems.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Developed positive relationships with regular customers through friendly conversation.
  • Organized take-out orders efficiently according to customer requests.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Prepared checks accurately and processed payments promptly.
  • Answered questions about menu items, ingredients, and pricing.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Stocked service areas with supplies during slow periods.

Daycare Teacher

Spring First MDO
Spring, TX
01.2017 - 01.2020
  • Supervised children during meal times, playtime, and other activities.
  • Encouraged creativity through art projects and storytelling.
  • Utilized positive reinforcement techniques to promote desired behavior in children.
  • Created a positive, nurturing environment for young students.
  • Participated in staff meetings and professional development workshops.
  • Assisted with toilet training and diaper changing when necessary.
  • Observed health practices such as proper handwashing procedures.
  • Ensured safety of all children by monitoring playground equipment use.
  • Supervised children during indoor and outdoor playtime, ensuring their safety at all times.

Waitress Trainer

The Edge Restaurant
, VA
06.2006 - 06.2010
  • Demonstrated proper methods of taking orders from customers accurately and efficiently.
  • Explained various techniques used in handling large groups of customers efficiently.
  • Provided constructive criticism to help servers improve their skills and increase efficiency levels.
  • Evaluated waiter's performance through feedback forms and one-on-one meetings.
  • Encouraged positive attitude among waiters towards customers by recognizing outstanding performances.
  • Advised team members about career development opportunities available within the restaurant industry.
  • Monitored compliance with sanitation regulations while maintaining a safe working environment for all employees.
  • Reviewed servers' performance regularly by observing them interacting with customers during meal services.
  • Conducted refresher courses for experienced waiters on updated menu items and recipes.
  • Prepared and conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting.

Optical Sales Associate

Today's Vision
Spring, TX
01.2003 - 01.2005
  • Demonstrated optical products to customers in a professional manner.
  • Organized paperwork related to sales transactions, invoices and warranties.
  • Ensured that all work areas were clean, organized and free of clutter.
  • Assisted in the selection of frames according to customer's face shape, lifestyle and budget.
  • Inspected returned items for defects prior to issuing refunds or exchanges.
  • Explained complex vision-related terminology to customers in an easy-to-understand way.
  • Resolved customer complaints in accordance with company policy.
  • Tracked daily sales figures and generated reports for management review.
  • Participated in promotional activities such as store events or advertising campaigns.
  • Adhered to all safety protocols while handling hazardous materials such as solvents and cleaning agents.
  • Maintained knowledge of current trends in eyewear fashion.
  • Conducted regular inventories of optical supplies to monitor stock levels.

Education

GED -

The Woodlands High School
The Woodlands
05-2003

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Payment handling
  • Inventory management
  • Communication skills
  • Problem solving
  • Training and mentoring
  • Attention to detail
  • Reliability and punctuality
  • Regulatory compliance

References

References available upon request.

Timeline

Waitress

I-45 Diner
01.2018 - Current

Daycare Teacher

Spring First MDO
01.2017 - 01.2020

Waitress Trainer

The Edge Restaurant
06.2006 - 06.2010

Optical Sales Associate

Today's Vision
01.2003 - 01.2005

GED -

The Woodlands High School

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