Natalia Leiva
San Bruno ,CA
Summary
Personable and dedicated, with keen eye for detail and commitment to maintaining high standards of cleanliness and safety. Possesses foundational knowledge of sterilization procedures and infection control. Prepared to ensure sterile environment that supports optimal patient outcomes. Adaptable professional who embraces learning opportunities. Ready to use and develop skills in sterilization and instrument handling.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Burlingame, CA
01.2024 - 04.2026
- Promoted a welcoming atmosphere by greeting customers with a friendly upbeat attitude and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods. All while controlling line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Sales Associate
Nordstom
San Mateo
08.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained exceptional demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Streamlined checkout process, significantly reducing wait times and improving satisfaction.
- Enhanced store revenue by consistently over exceeding the average goals
Education
Sterile Processing Technician Program -
Nile’s College
Burlingame, CA04.2026
Pre-Nursing
College of San Mateo
San Mateo, CADiploma -
Capuchino High School
Millbrae, CA06.2024
Skills
- Friendly and outgoing
- Precise attention to detail
- Hospitality service expertise
- Teamwork and collaboration
- Multi-tasking strength
- Equipment testing
- Sterilization procedures
- Infection control
- Diagnostic testing
- Surgical instrument knowledge
- Quality assurance
- OSHA regulations compliance
- Assembly and packaging
- Instrument inspection
- Instrument cleaning and sterilization
Certification
Certified Registered Central Service Technician (CRCST)
Timeline
Barista
Starbucks
01.2024 - 04.2026
Sales Associate
Nordstom
08.2023 - 01.2024
Pre-Nursing
College of San Mateo
Diploma -
Capuchino High School
Sterile Processing Technician Program -
Nile’s College