Overview
Work History
Summary
Education
Skills
Certification
Accomplishments
Work Availability
Timeline
Natalia Marcu

Natalia Marcu

Chicago,Illinois

Overview

31
31
years of professional experience
3
3
years of post-secondary education

Work History

Community Property Manager

Condominium Associations
Chicago
01.2010 - 05.2024
  • Negotiated contracts with vendors for repairs, maintenance services, and other property needs
  • Maintained detailed records of all financial transactions, including rent payments and maintenance costs
  • Developed annual budgets for each property, analyzing income statements and expenses to identify areas of improvement
  • Drafted and monitored budgets for overall maintenance and operations
  • Prepared detailed budgets and financial reports for properties
  • Conducted regular inspections of residential properties to ensure compliance with local ordinances and regulations
  • Investigated and resolved property complaints and violations to foster a pleasant living environment for residents
  • Exercised direct supervision over property staff
  • Solicited and analyzed bids for repairs, renovation and general maintenance
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Passionate about learning and committed to continual improvement.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Learned and adapted quickly to new technology and software applications.
  • Worked well in a team setting, providing support and guidance.
  • Delivered services to customer locations within specific timeframes.
  • Provided professional services and support in a dynamic work environment.

President and Sole Owner

Quality Management and Rentals
Chicago
10.2007 - 05.2024
  • Developed policies, procedures, and short-term and long-term goals for the organization
  • Developed and executed strategic business plans to attain assigned metrics
  • Analyzed financial statements and forecasts to improve programs, performance and policies
  • Researched underlying issues, regulatory compliance status and processes to resolve complex business issues and recommend strategic corrective actions
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues
  • Hired, trained and mentored 9 staff members to maximize productivity
  • Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination
  • Resolved conflicts between staff members by listening attentively and providing constructive feedback
  • Provided leadership and guidance on budgeting decisions to maximize resources available
  • Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management
  • Organized and facilitated board meetings, strategic planning sessions on behalf of clients
  • Negotiated contracts with vendors for services such as IT maintenance or event catering
  • Implemented new technologies to streamline organizational processes when needed.

Property Manager

Cagan Management Group Inc.
Skokie
01.2004 - 02.2012
  • Handled resident complaints and expedited maintenance requests
  • Inspected properties regularly to identify deficiencies and schedule repairs
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities
  • Developed and implemented effective leasing strategies to maximize occupancy rates
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required
  • Monitored market trends to ensure competitive pricing structures for units under management.

Certified Nurse Aide

A-Abiding Care
Park Ridge
01.1997 - 12.1998
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
  • Observed residents' behavior closely to detect any changes in mood or physical condition that require further medical attention
  • Performed vital signs checks on patients such as temperature, pulse, respiration rate, and blood pressure
  • Reported all incidents, accidents involving clients immediately to supervisor, nurse manager, charge nurse
  • Served snacks and beverages per instructions from nursing staff
  • Answered call lights promptly and responded to patient requests courteously and efficiently
  • Organized activities that encourage socialization among residents in long-term care facilities
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers
  • Participated in team meetings with other healthcare professionals to discuss best practices for patient care
  • Assisted nurses in providing medical treatments as directed by physicians
  • Engaged with patient family and friends to provide courteous visit experience
  • Documented patient intake and dietary requirements and aided with feeding and monitoring
  • Responded quickly to emergencies and followed proper safety protocols at all times
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Registered Nurse

Emergency Room
Bucharest
04.1993 - 04.1995
  • Performed wound care, catheter insertion and removal, intravenous therapy, medication administration, and other treatments as ordered by physicians
  • Initiated admissions, transitions and discharges by communicating with colleagues as well as patients and family members
  • Collaborated with multidisciplinary team members to ensure the best possible outcomes for the patient's recovery
  • Ensured accurate documentation of patient records according to hospital policy
  • Assessed and monitored patients' health condition, including vital signs, physical assessments, and laboratory test results
  • Responded to medical emergencies promptly and provided life-saving interventions when necessary
  • Promoted continuity of care by accurately communicating patient information during shift change report times
  • Educated families about nutrition, hygiene needs and home safety measures for successful discharge planning
  • Provided emotional support to patients dealing with difficult diagnoses or lifestyle changes
  • Managed multiple tasks simultaneously while providing timely responses to requests from other departments.

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Seasoned Property Manager bringing proven skills in negotiating, preparing and finalizing diffrent agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. Positive and diligent professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering over 20 yrs years of Real Estate experience paired with goal-oriented and performance-minded approach. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Education

Registered Nurse - Nursing

Carol Davilla, Bucharest, Romania
09.1991 - 11.1994

Skills

  • Tenant and Eviction Laws
  • City and County Regulations
  • Property Tours
  • Multi-Family Property Management
  • Building Operations
  • MRI Accounting Software
  • Leasing and Sales
  • Sales and Marketing
  • Energy Management and Utility Usage
  • Property Management Software Understanding
  • Administrative Support
  • Parking Operations
  • Issue Resolution
  • Bid Proposals
  • Tenant Improvements
  • Preventive Maintenance
  • Tenant Relations
  • Rent Collection
  • Property Showing
  • Common Area Maintenance
  • Knowledge of Illinois State Real Estate Laws
  • Knowledge of State Name] Real Estate Laws
  • Safe Work Practices
  • Commercial Property
  • Rental Pricing Strategies
  • Background Check Investigations
  • Yardi Software
  • Codes and Regulations
  • Exceptional Oral and Written Communication Skills
  • Valid Illinois State Driver's License
  • Property Marketing and Promotion
  • Effective Planning
  • Financial Budgeting and Reporting
  • Knowledge of Building Codes
  • Unit Vacancies
  • Landscaping and Grounds Maintenance
  • Maintenance Knowledge
  • Lease Renewals
  • Microsoft Office
  • Mortgages and Loans
  • Tenant Screening
  • Accounting Operations
  • Database Software
  • Active Listening
  • Operating Cost Tracking
  • Construction Project Oversight
  • Security Deposit Refunds
  • Maintenance and Supply Requests
  • Disturbance Handling
  • Grounds and Facility Inspection
  • Tenant and Owner Liaising
  • Investment Properties
  • Inspect Buildings
  • Mobile Device Operation
  • Property Walks
  • Financing Coordination
  • Social Perception
  • Contractual Obligations
  • Terms Explanation and Enforcement
  • Fair Housing Laws Knowledge
  • Insurance Coordination
  • Capital Projects Management
  • Creative and Adaptable
  • Oversee Maintenance
  • Tenant and Eviction Laws
  • Property Accountability
  • Collect Payments
  • Renewals Management
  • Cloud-Based File Management
  • Staff Coordination
  • Video Surveillance
  • Enterprise Resource Planning
  • Serve Customers
  • Community Association Support
  • Monthly Fee and Payment Collection
  • Tax Liability Calculation
  • Performance Assessment
  • Property Service Contract Administration
  • Screening Processes
  • Coordinate Documents
  • Tenant Eligibility Determination
  • Security Management and Enhancement
  • Lending

Certification

Available Upon Request

Accomplishments

Available Upon Request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Community Property Manager - Condominium Associations
01.2010 - 05.2024
President and Sole Owner - Quality Management and Rentals
10.2007 - 05.2024
Property Manager - Cagan Management Group Inc.
01.2004 - 02.2012
Certified Nurse Aide - A-Abiding Care
01.1997 - 12.1998
Registered Nurse - Emergency Room
04.1993 - 04.1995
Carol Davilla - Registered Nurse, Nursing
09.1991 - 11.1994
Natalia Marcu