Excel spread sheet
Natalia Martinez
Summary
I am proficient and caring medical team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Safety Committee Member
La Posada Green Valley
12.2022 - Current
- Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
- Educated employees on hazardous waste management, emergency response and safe work practices.
- Enhanced employee understanding of safety regulations through comprehensive training sessions and workshops.
- Educated employees on safe work practices, decreasing the frequency of workplace accidents.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Coordinated emergency response drills, enhancing staff preparedness for real-life scenarios.
Medication-Technician Lead
La Posada Green Valley
12.2013 - Current
- Contributed to positive patient outcomes by closely monitoring vital signs during administration of high-risk medications.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Collaborated with interdisciplinary team members to optimize individualized care plans for diverse patient populations.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Developed strong relationships with physicians, and Hospice personnel, streamlining communication regarding medication orders and adjustments as needed.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Monitored medication storage area to maintain medication security and control.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reordered medication to maintain adequate supply.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
- Turned and repositioned patients to prevent bedsores.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Maintained up-to-date knowledge of medication protocols, resulting in efficient dispensing and accurate documentation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Verified patient insurance coverage
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Passionate about learning and committed to continual improvement.
Server
La Posada Green Valley
12.2011 - 02.2013
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Inspected dishes and utensils for cleanliness.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Processed orders and sent to kitchen employees for preparation.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
Education
Certified Caregiver - Caregiver/CNA
JTED
Green Valley, AZAssociates - Medical Assistant
Pima Medical Institute
Tucson, AZBachelor of Science - Registered Nurse
Pima Community College
Tucson, AZ2026
High School Diploma -
Sahuarita High School
Sahuarita, AZ05.2010
Skills
- Disaster preparedness
- Excavation Safety
- Manual material handling
- Safety Training
- Inpatient Care
- Administering Medications
- Medical Records Management
- Wound Care
- Specimen Collection
- Heartsaver CPR AED (CPR AED)
- Advising Patents
- Complex Problem-Solving
Accomplishments
While working at La Posada I have received Certified Caregiver Professional of the year that was presented By Leading age of Arizona in 2023
Software
Timeline
Safety Committee Member
La Posada Green Valley
12.2022 - Current
Medication-Technician Lead
La Posada Green Valley
12.2013 - Current
Server
La Posada Green Valley
12.2011 - 02.2013
Certified Caregiver - Caregiver/CNA
JTED
Associates - Medical Assistant
Pima Medical Institute
Bachelor of Science - Registered Nurse
Pima Community College
High School Diploma -
Sahuarita High School
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