Natalia Mesquita
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Financial Account Manager
Westgate Resorts
Orlando, FL
08.2021 - Current
- Reviewed financial documents and records to identify discrepancies, errors and trends.
- Maintained client relationships through regular meetings and communication.
- Developed and implemented effective strategies to maximize asset recovery.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Conducted skip-tracing activities to locate delinquent customers.
- Reviewed documents such as contracts, invoices, letters and emails related to customer accounts.
- Analyzed customer data to identify potential areas of improvement within the collections department.
Food & Beverage Supervisor
Pita Hut - Amway Center
Orlando, FL
11.2011 - 08.2021
- Developed and implemented inventory control systems to reduce food costs while maintaining quality standards.
- Trained new hires in proper food handling techniques and safety regulations.
- Ensured compliance with local health department regulations regarding food storage, rotation, temperature controls and sanitation standards.
- Reviewed weekly sales reports to identify trends in sales volume for menu items.
- Supervised cleaning activities at the end of each shift to maintain a sanitary environment.
- Audited cash drawers at the end of each shift to verify accuracy of transactions.
- Established procedures for ordering alcoholic beverages that complied with state liquor laws.
- Inspected equipment regularly for signs of damage or wear and tear; arranged for repairs when necessary.
- Improved presentation and sales approaches to increase revenue.
- Delegated work to staff, setting priorities and goals.
- Oversaw food preparation, production and presentation according to quality standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Observed food safety and sanitation protocols to reduce germ spread.
- Monitored temperatures of prepared food and cold-storage areas.
Education
Associate of Arts - Accounting And Finance
Valencia College
Orlando, FL05-2026
High School Diploma -
Olympia High School
Orlando, FL06-2013
Skills
- Corporate finance
- Team Collaboration
- Project Management
- Organization and Time Management
- Multitasking
- Microsoft Software Proficiency
- Critical Problem-solving aptitude
- Data Entry
- Budget Tracking
- Microsoft Excel
- 60 WPM
- Risk Management
- Trilingual (English, Portuguese, Spanish)
- Adobe Acrobat
Accomplishments
- Constantly meeting company daily and quarterly goals.
Languages
English
Native/ Bilingual
Portuguese
Full Professional
Spa
Professional
Affiliations
- Community Service
- Personal Wellness
References
References available upon request.
Timeline
Financial Account Manager
Westgate Resorts
08.2021 - Current
Food & Beverage Supervisor
Pita Hut - Amway Center
11.2011 - 08.2021
Associate of Arts - Accounting And Finance
Valencia College
High School Diploma -
Olympia High School