NATALIA MINER
New Port Richey,FL
Summary
Experienced Lab Medical Assistant / Phlebotomist with 9 years of expertise in collecting, receiving, and processing inpatient and outpatient specimens in healthcare settings. Dedicated to delivering compassionate and professional care to patients, a detail-oriented team player with excellent organizational skills. Capable of managing multiple projects simultaneously with utmost precision.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Volunteer
Holiday Free Methodist Church
2023.02 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Helper for Family With Disable Person
Personal
2021.09 - 2022.10
- Developed strong rapport with families, fostering trust and open communication during challenging times.
- Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
- Supported through emotional challenges by actively listening and providing empathetic guidance when appropriate.
- Collaborated effectively with interdisciplinary teams to develop comprehensive care plans that addressed the physical, emotional, and social needs of each client.
Customer Service
Diamond Miner Realty Management
2019.01 - 2021.08
- Provided excellent customer service, resolving concerns promptly and professionally.
- Strengthened client relationships through exceptional customer service and prompt followups.
- Increased client loyalty through exceptional customer service and personalized consultations.
- Provided friendly, helpful customer service to over 50 customers daily, resolving escalated issues in a timely manner.
- Delivered exceptional customer service, leading to repeat bookings and referrals.
- Directed cleaning, restocking, and customer service activities.
Home Health Nurse
Volunteer
2015.08 - 2018.10
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Contributed to the overall success of the home health agency by maintaining high levels of patient satisfaction and positive outcomes.
Practical Nurse
Hospital
2006.01 - 2015.02
- Established strong rapport with patients while maintaining professional boundaries as a trusted healthcare provider.
- Provided emotional support to patients during times of stress or crisis, fostering resilience and coping skills for long-term success in recovery.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws or injections on diverse patient populations, including pediatric, geriatric, and challenging cases around 50 per day.
- Increased patient safety by diligently documenting medical information, treatment plans, and nursing interventions.
- Streamlined nursing procedures by consistently updating knowledge of best practices and industry standards.
- Served as a mentor and preceptor for new nursing staff, guiding them through the learning process while maintaining high standards of patient care.
- Collaborated with interdisciplinary team members, ensuring seamless coordination of care for patients.
- Demonstrated adaptability and flexibility in nursing practice, adjusting care strategies as needed to best meet evolving patient needs.
Education
Basic Life Support - Certification
Red Cross
Florida 01.2024
HIPAA training -
Certification
Florida 01.2023
Phlebotomy Tech -
Certification
Tampa, FL05.2018
Nursing college -
Ukraine
Mariupol 12.1997
Skills
- Professional at collecting blood specimens from a diverse range of patients, including pediatric, neonatal, adult, and geriatric individuals.
- Ensuring accurate documentation of specimen collection.
- Proficient in utilizing computer information systems relevant to job responsibilities.
- Demonstrates a positive attitude, fosters teamwork and collaboration, and maintains an organized and efficient approach.
Certification
- Certified Phlebotomy Technician
- Basic Life Support for healthcare
- HIPAA Certification
Timeline
Volunteer
Holiday Free Methodist Church
2023.02 - Current
Helper for Family With Disable Person
Personal
2021.09 - 2022.10
Customer Service
Diamond Miner Realty Management
2019.01 - 2021.08
Home Health Nurse
Volunteer
2015.08 - 2018.10
Practical Nurse
Hospital
2006.01 - 2015.02
Basic Life Support - Certification
Red Cross
HIPAA training -
Certification
Phlebotomy Tech -
Certification
Nursing college -
Ukraine
- Certified Phlebotomy Technician
- Basic Life Support for healthcare
- HIPAA Certification
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